3.7
1,238 reviews
Other Cell Phone Providers:
  • Average: 3.3
  • High: 5.0
Verizon Wireless Network

Read 1,238 Reviews

Best service on the market

5

I have been a Verizon customer for years and al wss says brag on them They have great service but most of all their customer service is superb! If theirs a possibility you can't make you payment on time give them al call and trust me they will do everything to work with you

Pikeville, KY

true

Expensive and unreliable

3

I currently have service through Verizon, however it is only because they are the only ones who provide service in my area. That being said, even their service is spotty and unreliable. I live less than 2 miles from a tower, and still get disconnected all the time! My data is slow, and customer service is not very helpful.

Oxford, NC

false

Worst company

2

I recieved a phone through them to try for 14 days and it was the worst I took it back

Illinois

false

My Preferred Carrier

4

Verizon as with many other companies is a mixed bag. I have never had a reason to complain about my cell service. It is rare that I hit a dead spot. However, much cheaper cell providers are out there al alternative options. I have stuck with Verizon primarily for speed of service and reliability. I've only had to call customer service a few times in the 10+ years I have been a customer. Like many companies it depends which rep you get some are much more willing to help vs following a prompter 1:1

Minneapolis MN

true

Worthless

2

The worst customer service ever plus to expensive

Tonica illinois

false

Ehhhh

3

I've been with Verizon a little over a year. Much better all around than Sprint. Spotty service where I live even though I'm only 4 miles from a tower. Love the customer service.

Raleigh, MS

true

I will never use Verizon again.

2

The only reason they get 2 stars is the coverage and the customer service. Everything else sucks.

Huntsville, AL

false

I am happy

5

Recently started with them from ATT. I am happy and will continue to use them. - Allyssa S

Palm Coast, Florida

true

Expensive but beats the other carriers

5

Always the best signal and unlimited data

Houston

true

Service is great but, at a cost

5

I have had Verizon for about 5 years now after switching from T-Moblie and Virgin Wireless. I live in New York City and never had an outage with service. I also live on a high floor 23rd and it works fine. Is it great every where, no. I work in a few buildings that the service isn't so good. I am looking to switch, I may, I am always looking for a better deal for the money, I do not know how good it is compared to TMoblie. I have 3 phones and there is no perfect plan for that.

New York

true

Verizon Wireless Network

3.7 1239

78.7