3.7
155 reviews
Other Cell Phone Providers:
  • Average: 3.3
  • High: 5.0
MetroPCS

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by PowerReviews
MetroPCS
 
3.7

(based on 155 reviews)

Ratings Distribution

  • 5 Stars

     

    (50)

  • 4 Stars

     

    (54)

  • 3 Stars

     

    (25)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (14)

78%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Call Quality:
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    • Coverage:
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    • Plan Options:
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    • Features:
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    • Customer Service:
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    • Affiliation:
    • I received a sample (9)

Most Liked Positive Review

 

Great service for staying local, not for travelling.

THis is my second time with MetroPCS. THe only reason I left them the first time was because I moved to an area they didn't cover. Now that they're here, I'm back with...Read complete review

THis is my second time with MetroPCS. THe only reason I left them the first time was because I moved to an area they didn't cover. Now that they're here, I'm back with them.There's a lot less hassle than with the conventional carriers. I was able to get a great Qwerty phone for a good price, and I pay $100/mo for two lines of unlimited everything. Just don't forget to pay on time - they mean it when they say that they will turn your phone off at midnight! HOwever, even if it slips your mind and that happens, you just call, pay and your service is restored within 2 hours, no hassle.I'm quite happy with the service I recieve with MetroPCS.

VS

Most Liked Negative Review

 

metroPCS is cheap, and you get what you pay for

I will start off by saying, it's hard to beat metroPCS in my area for price. I have had a few friends and family who have been on their plans just because it was...Read complete review

I will start off by saying, it's hard to beat metroPCS in my area for price. I have had a few friends and family who have been on their plans just because it was the cheapest way to go. Emphasis on HAD.

Over the years, most of those friends have now converted to other carriers because the old adage proved true - you get what you pay for. Their phones would get coverage when they were in the city or near big cities, but they would often hit areas of those dreaded dead zones. Areas where they simply could not get any coverage.

It's so bad, at times, my cousin could not call from the back of her house, she had to walk to the front of the house near the door just to get enough signal to call. My sister would drop calls for a two block strip every time she went to or from work. And, when the calls would connect, the audio was horrid (ok, that's not ALWAYS true, but I notice it more when I'm on the phone with someone from metroPCS).

If you are going to stay in or near big cities and don't travel much, metroPCS could be a great way to go for you. For me, I prefer not to be anchored to a location when I want to make a call.

Reviewed by 155 customers

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3.0

You Never Have to Wonder When Your Bill is Due

By 

from Indianapolis, Indiana

Comments about MetroPCS:

You certainly never have to wonder when your next payment is due because MetroPcs will text you at least every other day with the amount due - which is usually about two weeks away. It is extremely annoying. I'm smart enough to know when my bill is due and will not be pressured into paying it any sooner. I like their phones and their service but these reminder notices have got to go.

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand

(1 of 2 customers found this review helpful)

 
5.0

would reccomend to anyone

By 

from Newport News, VA

Comments about MetroPCS:

I'm extremely satisfied with my service, but I'd like 2 give kudos 2 the Mgr. on Kecoughtan Ave., Hampton, VA. This young lady is very professional, courteous and well script when it comes to providing her customers with the type of phone that best serves their needs. I was very rude 2 her over a misunderstanding due to my lack of knowledge of terminating present provider before Metro could put me in their system. She politely ignored my outbursts and tactfully reexplained in simple terms their policy. She even offered 2 pay my activation cost due to the fact that I had just paid the bill of my previous provider. Her friendly customer attitude upon accepting my apology left me feeling extremely ashamed of my behavior. She continues to welcome me with a smile each time I've gone into her store to pay my bill and I applaud her for her professionalism, knowledge of Metro PCS services and devices, her ability to multitask and of course her customer courtesy

(0 of 1 customers found this review helpful)

 
5.0

What a deal!!!

By 

from Banning ca

See all my reviews

Comments about MetroPCS:

My family and I had Verizon for quite some time and for three lines we paid well over $400 a month when my husband lost his job we could no longer afford that price and i looked into METRO PCS and I could not believe that NOW we have four lines and only pay $124. A month!!! And we can get new phones every three months how's the coverage you ask? Well I live in California and took a road trip to new York city and I was amazed that we had cell service across the country!!! So if you are tired of being robbed by the big names make the switch you won't regret saving money

(1 of 3 customers found this review helpful)

 
5.0

For me

By 

from Tuscon AZ

Comments about MetroPCS:

I need one

  • Affiliation:
  • I received a sample
 
4.0

MetroPcs is good

By 

from San Diego, CA

Comments about MetroPCS:

I have metro pcs number. It is good and it's not expensive. It works in most areas. Sometimes the internet becomes weak depending on the area, but an excellent network. Price is excellent compared to other excellent communication, but the speed of the Internet varies depending on the region in general pretty good.

  • Affiliation:
  • I received a sample
 
5.0

Metro is great

By 

from Ecorse , MI

Comments about MetroPCS:

I really like metro , their prices are great . The only thing I can't get use to is their internet / Google . Wish it was normal like sprint . Other than that I love everything about Metro !

 
5.0

I have their ser

By 

from Mich

See all my reviews

Comments about MetroPCS:

I have had their service for 4 years and I love it it works great for me and I would recommend it I don't travel out of state so I don't know how it works out of state but for me it's the best bang for my buck

(4 of 5 customers found this review helpful)

 
1.0

what was I thinking of

By 

from Starke,Florida

Comments about MetroPCS:

I will start off by saying metro pcs is the worse service that you can imagine calls always drop the service is bad & even the representatives are rude & charge their own customers a 3.00 fee when you walk into there place of business to pay on your service account metro pcs sucks very low classed now I see why they don't check your credit to have an account with them huh

  • Affiliation:
  • I am an employee or otherwise affiliated with the brand

(2 of 3 customers found this review helpful)

 
1.0

Data Usage

By 

from Las Vegas, Nevada

Comments about MetroPCS:

If you guys offer unlimited data, why would that effect your speed?

(2 of 4 customers found this review helpful)

 
1.0

Over priced poor quality

By 

from Minnesota

Comments about MetroPCS:

Poor coverage, poor customer service, most expensive of prepaid operators.

you sim card will be locked to one phone and you can't switch phones if you break a phone you must buy a new one.

That makes them the only gsm carrier in the world that locks your sim to the phone!

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