We've had this appliance for over ten years and it has yet to skip a beat. We temporarily replaced it with another fancier brand that was given to us as a present ,which did not even last for six months. After the new toaster oven/ oven failed we brought back the old reliable Toastmaster, and it hasn't given us any problems. We use it multiple times a day to toast, reheat , bake or broil. It can hold 4 large pieces of bread , 4 large burgers, 2 large steaks and so on ,... so the size is very nice and it does not take up a huge amount of counter space. The only problem, which really isn't a problem, is that you initially have to learn at which levels to put the inside pieces (moveable grill) and which temperature settings you desire. The inside parts are easily removable and can be cleaned in the dishwasher if you so desire. The outside of this model is white with chrome trim, so it's not too hard to clean it off.