I purchased a Sony Bravia new and have had it a little less than two years. The television has an excellent picture, good clarity, good color. The sound is excellent. Easy to use and connection/hookup is easy (just read above the colored plug ins). HDTV comes across like you are there and could walk into their world. I did have a problem with my TV not coming on and chatted online with Sony technical. Sony tvs are built with a red light that blinks when you have a problem and the number of blinks indicates what your problem is. The man was very nice and walked me through several steps to try. My problem was blinking a number of times that was not on the internet or in the instructions. After leaving the tv off for over 24 hours and letting it reboot it worked again. Then I had the same problem again. This time I decided to get a new surge protector and see if that could be the cause. Fortunately, it was, the television has worked fine ever since.