I picked up a tube of this on clearance, thinking I'd try it because it was so cheap. I was pleasantly surprised by how well it works. I have used other Neutrogena products, but have never tried anything in its hair care line. I don't have to use very much to accomplish the job, and I have very thick, straight hair that grows like a weed! It rinses out nicely and leaves your hair soft, but not weighed down and flat. I use products to lift and "spike" my hair in certain places, so it is important that my conditioner is not heavy and doesn't add to the need I have for lift. This is not as expensive as other products on the market, and it does a very good job. It would be nice if it had a bit more scent, but if you are sensitive to scent or don't like a lot in your products, this would be perfect for you. Overall, this is a reasonably priced product that does a nice job and is easy to use. What more could you ask for?