Midwest Airlines Reviews

Have had only great experiences with Midwest.  They have a deep commitment to service and seem to genuinely care about customers - a rarity these days.  The seats are all business class and they still bake chocolate chip cookies onboard.  I was worried about AirTran's attempted purchase, and was relieved that they will remain independent.  Hopefully the new ownership firm will not change this gem.  My only wish for Midwest Air is that they would fly to Eau Claire,… read full review »

As many people know, airlines have been struggling for quite some time now to remain afloat. Many airlines have had to cut back on their budget and this includes those once coveted snacks/meals we all once received several years ago. I frequently travel, at least 2-3 times a year and the cost of flying has not become all that inexpensive in recent times. Many things come into question when trying to decide which airline to fly, the most common being price. However, along with price comes the service provided. Many airlines now no longer serve any type of food at all unless otherwise… read full review »

 I had to make an unplanned trip at Thanksgiving because of a death in my family. I was told to try Midwest. This was on Sunday morning and I had a flight out the next morning with a return flight scheduled for the following Monday. I thought one week would be long enough.The service wasn't planned until after I arrived and was for the following Tuesday. Midwest 's Customer Service bent over backwards to change my flight information at no cost. The $100  fees were waived.  You can not beat that for service.  From now on I will go through them first.… read full review »

Just an excellent carrier. I have flown many times and they are almost always on time and have fantastic service. And who can resist cookies?  I am moving to Austin, Texas from the Kansas City area and am thrilled that they have a direct route from those two cities, at a price usually less that Southwest.  I think Southwest is also an good carrier,but I do enjoy the larger seat and more legroom that I get with Midwet. … read full review »

Midwest is know for flying on time, being friendly, lots of leg room, rare cancelations, and non-stop flights.  Their slogan of The Best Care in the Air is not a joke.  I am currently focusing on flying only Midwest or SWA out of Kansas City.  American Airlines is a joke, and airlines like United, Continental and Delta are too darn expensive. … read full review »

Their planes are comfortable, service is good, food is reasonably priced for what you get, cookies!, business class amenities at coach prices.  If the route permits, this is the only airline I fly.  The only down side is that because they are not large, they don't get priorty into some… read full review »

I fly a lot for business, and usually have to fly the big carriers.  However, when my budget (or a sale) permits me to fly Midwest, I do.  The customer service is incredible; they actually will do their best to get you when you need to go.  Two stories stand out: — 1.  I was late to the terminal for a flight, and I was told matter of factly that I should have been earlier.  No rudeness, no Al Gore-sighing, no forcing me off the flight.  That's my rudest experience--which compares to my nicest experience on other carriers. — 2.  I was delayed out… read full review »

I was an an employee for 5 years and was fired after Midwest became aware of my status! —… read full review »