I HATE the Maytag Bravos we bought a couple of years ago. I thought not having an agitator would help curb unbalanced loads. Well, this machine is worse. If you put anything big and heavy in it, you can expect to spend a lot of time rearranging the clothes which will turn into a big mushroom top and causes the load to be unbalanced. Once you FINALLY get the load done, unless you specifically set it to a low spin cycle, it will wind items so tight that they will look like an accordion and it will be very hard to get the wrinkles out in the dryer. I wish I had my Kenmore back!!!!!