Insight Communications - cable service Reviews

I have spent 7 hours in the last two days dealing with these Insight. I guess the commercials are a sad excuse at a marketing ploy - you obviously don't practice it. I called to have my digital tv switched to cable. It took 3 hours - mostly on hold - to accomplish this change. The next day - my tv did not work at all. I called and spent 2 hours on hold because they wanted to come out on Monday to fix it  - something I don't have time for.  Apparently they turned everything off. I asked to speak to a manager. Again - on hold. Finally she came back and told me I was on the "call back list", because...

One sorry company they take huge advantage of their so called "contractors"  Did you know that your service installer may not have even been paid for the work they preformed @ your home---Wow in the form of "Chargebacks"  Insight "steals" money back from their installers even if your service works properly they may come up with a bogus charge possibly due to a typo on your internet test or failed test call on your phone, your service may work great, and you may pay your bill for 10 years but this company may not even pay to have your service installed.  They are nothing but low life corporate...