I gave this an overall rating of 9. This was a great replacement for an old and well worn dryer. This was the first time I had ever purchased a Frigidaire dryer but had in the past owned other Frigidaire appliances. Although I must admit to finding it ironic a company named Frigidaire made a dryer! Load Capacity The load capacity is about average and what I expected. As I tend to wash only manageable loads. But this was big enough for one of my queen size blankets. Performance It dries well and have not had any problems with it leaving clothes damp unless it is overloaded. Has remained quiet enough for normal living , as in I do not need to turn up the TV every time I run a load. Ease of Use Very easy selection for cycles. Durability This has been a very good and durable product, having been moved two times since purchase. Design I really liked the look of this unit. It shares space off our kitchen and blends in well with the decor.