Enterprise Rent-A-Car Reviews

i had the unfortunate experience of doing business with the wards road enterprise office. for my son's birthday on march 28th i went to rent a car so i could take him to chuck e cheese. it was a one day rental. the only car at the airport location was a raggedy kia rio. i was unhappy with that so he called the wards road location. they had a chevrolet cobalt. upon arriving everything went smoothly. they even did a free upgrade to a dodge caliber they had just gotten in brand new. everything was fine at this time. i kept the car until the next afternoon and dropped it off and went on my way. about...

I had a very bad experience at the Framingham, Massachusetts Enterprise at 298 Worcester Road. My experience at the location at 1701 West Hillsboro Boulevard in Deerfield Beach, Florida was so outstanding I have to rave.

My mom had a fender bender so her car was in the shop. When I arrived in Florida I called Enterprise. She had already contacted them because it went through her insurance company. When I called they said they’d have Wayne are our condo within 20 minutes. Five minutes because Wayne arrived he called to let us know he was close by – and right on time.

He brought us in a clean...

Enterprise has excellent taste in cars, with exceptional and friendly customer service. Their primary market is insurance replacement/local mileage renters. Their competition is not really intended to be the other big companies, but mom-and-pop used-car rental shops.

Keeping that in mind enables a better understanding of why Enterprise is good for specific things. Like everybody else, their cars are brand-new. They offer unlimited mileage, with a catch. The cars are owned by a franchise group, so one-way rentals are usually not permitted. There is a geographic restriction on free mileage,...

Other then passing us on to Fox, they offered us no help or any compensation. I understand it was a busy weekend but honestly, we had no control over our delay...

It's been years since I dealt with Enterprise Rent-A-Car.  But I do remember friendly service and clean cars.  Besides...I got to deal with a home-grown company. (St. Louis, MO.)

Both times I dealt with them was due to an insurance claim.  My agent recommended Enterprise Rent-A-Car over other car rental companies.  I could see why.  The cars were next to immaculate on the inside & out.

Another plus you'll find is their car sales.  Once again...clean inside & out with a good warranty & below "blue book" prices.  My Mom bought an Oldsmobile years ago from them.  She loved her little car. ...

Well where to start?? Before I type this , please let me state that I wrote Enterprise with this concern and NEVER received a reply back. My car needed to be in the shop for a week, my insurance set us up with Enterprise as we had used them in the past with good results. Now a few weeks before my time for a rental my daughter needed a rental also (her car backed into mine) and they gave her a PT Cruiser. I rode home with her and commented how it was hard for me to get in and out of it with the arthritis in my knees and hip and how I wouldn't be able to drive one of these. I requested then that...

Wasn't sure whether we'd have a good experience after all the things I'd read in reviews about Enterprise, but we got to the small regional airport late in the day on a Thursday afternoon.  The compact we had reserved was gone and so we were upgraded to a Nissan Murano, a nice SUV (horrible gas mileage, though).

The manager (only one person doing all the tasks) didn't write down a large scratch on the left rear bumper, and I made my husband go back in and have her identify it on her copy.  I'd heard of people getting charged for just that sort of thing and I didn't want us to be one of them.  ...