Dollar Rent A Car Reviews

Bottom-Line: For the price, I would reluctantly do business with Dollar again; I am unwilling to let just one experience sour me to the entire company. 

I traveled back east a few months ago and chose Dollar Rent-a-Car to rent my car from because it fit my rather tight criteria.  However, my experience with Dollar Rent-a-Car was a mixed bag.  On one hand the car I eventually rented for two days was what I wanted: a clear, powerful, but reasonably fuel efficient car that was fun the drive.  But getting the car I wanted took some doing.

When I reserved my (full-sized) car on Expedia.com detailing...

Dollar has never been my first choice in car rental companies, but I'd be a fool not to consider them when scouting out car rentals because every now and then, they really do save me money. Not every trip. Not every market. Not every car class. But their web site is very good about highlighting their specials, and if you're able to take advantage of them, they often are really good deals.

In most of the U.S. destinations I've visted recently, it's been either Enterprise or Thrifty who usually save me the most money. Not always though. On one trip into Minneapolis, it would have ended up costing...

I've rented from Dollar Rent a Car many times, mainly because they are WAY cheaper than other rental agencies.  I suppose it is true that you get what you pay for...and you need to be on your game when dealing with the agents sometimes.

There is no rhyme or reason to the car you're going to get.  It's a crapshoot, so don't go in there with your heart set on a particular car, because you probably won't get it.

After several uneventful rentals with Dollar, I recently rented a mid-sized vehicle for a long weekend trip to Tennessee.  The reservation indicated a "Chrysler Sebring or similar". ...

If you value your time, I strongly suggest you do not use Dollar car rental, at least in San Diego.  When we showed up, they were serving people who had been waiting in line for 2 hours.  Everyone already had a reservation, and was just trying to pick up a car.  It took us 1 ½ hours to get to the counter.  When we returned our car, we talked to people in the line, and they had been waiting over an hour.  You can walk to other car rental places, and their wait time was about 10 minutes.  The others were out of cars.  Part of the delay is that people kept coming back because the trouble...

Ifar at the Las Vegas Mccarran Airport counter refused to honor my reservation price . The date and times are correct on the reservation.  We returned the car an hour early.  Ifar the customer service rep accused me of changing the rental time on the reservation and we had to argue for 15 minutes to get it reduced. He also added a $40 charge for additional driver and said he couldn't remove it. They are fraudulently adding fees to our reservation.   This was the worst rental car experience I've ever had. Angry customers waited in line for an hour because each transaction took 20 minutes. Other...

I have rented from Dollar a couple of times, mostly because of price.  I have been very happy with the price of their rentals and their customer service is usually very good.  In fact, on my most recent rental, I accidently left my garage door opener in the car after returning it.  I called the next morning and reported the lost item and they tracked it down for me.

My main issue with Dollar is that every time I rent from them, I get a car that is damaged.  It is still driveable, but when you don't take out the insurance, it can be an issue.  You don't want them charging you for the damage...