Tobi Steamer Reviews

The Tobi Steamer seems like a great product, as do most, when demonstrated on televsion.  However, customer service is poorly trained, argumentative and unresponsive to questions, concerns, emails and phone calls.

 The handle gets incredibly hot and forces me to stop my steaming because it burns my hands.  Sleeve creases are easy enough to do but steaming the bottom edge of  a garment is nearly impossible without burning your hands.

I did not receive the complete order and have emailed the company, once again, to no response.  I dread having to make another phone call.  Definitely would not...

I received this product and found that it did not put off enough steam at all. When held up to a shirt you could not see any steam come through the shirt at all. Apparently the one on TV is a different product.

This product was given to me for a Xmas gift and when I decided NOT to keep it I called the company and obtained an RMA number and shipped the product back at MY COST and was not told of any time frame for the receipt. Now a month latter I call and they advised they canceled my RMA and are shipping the product back to me.

So apparently I stuck with this Piece of CRAP.

Don’t make the...

July 26, 2008. Saw the TV-ad, called to order, and changed mind not to order.

Bruce called me back from Tobi HQ at 11:00am, offered me better deal. I accepted and ordered amount is US$127.63. Order Date: July 26, 2008. Order Confirmation #: 6543839

• (1) Aug 12, 2008

Product didn't arrive. Sent an e-mail enquiry at 8:07pm asking for the status. No reply received.

I checked with my post office few times to see if they got anything in my name. No news.

• (2) Aug 14, 2008 at 12:00pm

Called Customer Service. They said they sent the parcel on June 30, 2008 and confirmed me that parcel arrived at my...

The Tobi Steamer is extremely disappointing. It does not remove wrinkles well, and worst of all, it spits hot water onto the garment. One of their agents said their customer service line is for sales only. If you call to ask for help with the product once you have it, they can do little to help because they're not trained to troubleshot. After being on hold for a while, the agent returned to suggest that I clean the product according its manual. I did, and it continued to spit water onto the garment. It's brand new and since I only used distilled water with the unit, there shouldn't be any...

The first time I tried it, I had filled up the water tank. Next, I had proceeded to bring it out to the floor and steam some clothes. (Five times faster of course!) I turn it on, only to discover a massive puddle of water all over my hardwood floor. I had put it on a table, and wiped it all up, only to discover another pool of water on my table. After doing all this cleaning, I brang it upstairs to try it out on some pillows. (With a TOWEL under it this time)

By this time, I am angry enough with the TOBI. I plug...

I saw the infomercials about the Tobi and when the portable/travel size became available at my local department store I purchased one. My fiancee often has to wear a dress shirt, pants, and tie to work (and he travels for business) so I thought this would be an ideal product for us to have in our home. I hate ironing! It is such a hassle to drag out the board and heat up the iron, very time consuming. I thought this product would save me time and impress me but I was wrong! I read the entire instruction manual and proceeded to fill the Tobi with the required amount of water. I plugged it in and...

When I saw the tobi add, I knew it was for me. My daughter gave it to me for my birthday.  I am in love with it. I do not like wrinkle cloth but hate to iron and come up with another wrinkle, the Tobi steams the cloth beautiful.  

I will recommend it to everybody who likes to dress up neat.

The money I spent on a Tobi is the worst way to spend money.  It is awkward to work.  I did find a makeshift solution to steaming the bottom of clothes:  a plastic tipped pair of tongs.  The Tobi sputters water frequently, leaving streaks of water on items.  The stand is junk...does not stay up when tightening the locking mechanisms.  It is not easy to put away  store.  I thought it was just me, but after reading all of these negative reviews, I think we should collectively bring forth a class action suit.  Tobi is misrepresented & overpriced.  It is very difficult to use, operate, fill,...