This Samsung phone could be better. The reception is scetchy. It will drop calls at the most odd times. you could have perfect signal and the next thing you know your talking to yourself. I text quite a bit and I even have trouble with that at times. I'll have texts that will not come through. Then I will have some texts that it will reject. I've missed several texts because of this. I also have trouble out of the key pad as well. At times it's like it's not receiving the buttons I push. Then at other times it will get way ahead of me it seems. The service is ok but I believe it would be better with a better phone. The rest of the phone is ok. The over all usage is ok. I can navigate the menu and things pretty easy. That is important to me. I can understand the menu easier than I can on a lot of other phones. I like the memory storage. It does hold quite a bit on the phone. The battery is another story though. The life of the battery is very short. My phone has went dead on me plenty of times after being fully charged. The usage was not that much either. Not enough to warrant the battery going dead.