Wanted a cheap waffle maker, and found this in the store. I didn't have the money to buy a more expensive, plus I only make waffles occasionally. It is cheap, but does get the job done. I don't really have any complaints about it. Overall, everything is decent about this product, and I'm happy every time I make waffles. Owned it over a year now and there has been zero issues with it, it's great if you only play on making waffles a few times a month. Performance Heats up nicely and makes some great waffles! Settings/Features Simple settings and features, anyone can use this item. Ease of Cleaning It's non stick coating is easy to clean up. You just have to wipe it out with a rag and it's clean again, had no problems with batter sticking on to the iron and not coming off easily. Ease of Use Extremely easy to use, it doesn't get any easier than to plug it into a wall socket. Durability Very durable, I normally store it around other items, and it occasionally gets bumped into, still not a single scratch on it after owning it over a year.