When I got this phone it was an upgrade from another phone that I had. I wanted a phone that had camera features and wasn't so bulky as my candy bar style phones were.It was less bulky and did have camera features but I ended up not using them much as they were pretty poor. It weighed about the same as my previous phone but its clam shell design shrunk its surface design and was more wearable than previous phones. connectivity was better on this phone than most others that I've ever had. That is the one feature that I miss about this phone. Call quality was good and the sound was better than average. The front display wasn't a bad size at about an inch but the main display was small and on top of that resolution wasn't all that good. The organizer features I liked and were usable. It had a programmable FM radio that I kind of liked. The cameras both video and still were poor low resolution junks of junk. There was no flash and only a few features. Game play wasn't all that great either with such a small display and clunky keys. It was pretty durable until I accidentally dropped it into a trash compactor while it was running. Funny thing though was even after the compactor stopped its cycle and I was calling my phone from another phone trying to locate it (not realizing that I had dropped it into the compactor) I could hear it ringing sort of..lol. The internet wasn't the greatest either. It had EDGE but the smallness of the screen and limitations of mobile web at the time made it a not so pleasant experience. Performance connectivity was awesome. The phones features were not so awesome. Voice Quality I loved this part of it. It wasn't my best sounding phone but it was close. Battery Life Battery life was good for the time. Like 4 hours talk time and 14 day idle time. Durability It survived getting crushed by a trash compactor but was severely injured. Ease of Use It was very easy to use and figure out how to use. I think that may have been the point. The features were not the greatest because it was a beginner phone. Design I liked the style and size but it could have been reworked with bigger display and smaller less slippery keys and a flash.