It's a shame that LG discontinued the CU500 and that future models in the same line did not match its quality, because the CU500 was the best regular phone I ever owned--in my opinion, even better than the blackberry pearl. It is very sturdily built (I believe it is quartz), and has a very efficient physical form. The phone has a swiveling 1.3MP camera, which I thought was pretty cool. The picture camera can be accessed even with the flip lid down, and you can even access and play music files using the controls built on the lid's mini display panel. Even though this phone is capable of a lot, the best features of the phone are the basic features. The keypad feels quite sturdy, and the speaker/phone is absolutely great. You can hear both voices and alerts quite loudly. The phone is 3G capable, and can play media files as well. The phone also has a microSD slot, which can take cards upto 1GB in capacity. You can store all kinds of media files on the card. Durability The phone got a blank white screen all of a sudden and died.