It's like a lot of things. When it's working it is a good unit, but when it suffers the break-down common to these models, it's just no good. Shortly after the one year warranty expired it stopped dispensing detergent from the separate detergent tank. A man who repairs these machines told me it's a problem common to this model. A pump burns out and it costs about $160.00 to repair it. You are forewarned.