This was the very first waffle maker that I owned when I decided that I loved home made waffles and I was going to make them for my family. it is not a extravagant waffle maker but it served the purpose quite nicely while I used it, which was 3-4 times per week. Performance it always worked very good for me. I did notice that after awhile I needed to saturate the griddle with oil so that it would not stick because the Teflon was coming off. I don't blame the unit, it was the over use of the waffle maker that did that. Settings/Features This unit has simple heat settings, not there was no fuss trying to get the setting just right. this was something that I thought was exceptionally good for a beginner. Ease of Cleaning Very easy to clean this unit, especially if you have sprayed it will oil in the very beginning and in between waffles. Ease of Use This unit is pretty straight forward to use, nothing complicated about it. Durability It has held up through being dropped and used almost daily, so I am quite pleased with its use.