3.7
274 reviews
Other Travel Websites:
  • Average: 3.4
  • High: 5.0
CheapOAir.com

Read 274 Reviews

REVIEW SNAPSHOT®

by PowerReviews
CheapOAir.com
 
3.7

(based on 274 reviews)

Ratings Distribution

  • 5 Stars

     

    (140)

  • 4 Stars

     

    (51)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (12)

  • 1 Stars

     

    (64)

72%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Ease of Use:
    •  
    • Features:
    •  
    • Customer Service:
    •  
    • Affiliation:
    • I received a sample (51), I am an employee or otherwise affiliated with the brand (8)

Most Liked Positive Review

 

Fast and Cheap

I was very impressed by my purchase experience with CheapOAir. CheapOAir on my I phone app was easy to use and I received an automatic discount for booking my flight over the phone. I...Read complete review

I was very impressed by my purchase experience with CheapOAir. CheapOAir on my I phone app was easy to use and I received an automatic discount for booking my flight over the phone. I also got the best deal out of all the other sites I visited. I looked for two weeks to find a round trip flight form Orange County CA to San Jose. All the competitor sites were charging $240 - $300 for a weekend flight. I got my flight with CheapOAir for $115 I could not believe the savings that I received. I told all my college friends about the site and we are going to use CheopOAir to book our flights to visit each other form here on out.

Britney Lockman

VS

Most Liked Negative Review

 

Not Honest

Here is my issue, on their site you can book a supersaver flight with a so called reputable airlines. So I try the supersaver because it says on their website these exact...Read complete review

Here is my issue, on their site you can book a supersaver flight with a so called reputable airlines. So I try the supersaver because it says on their website these exact words.....Our Guarantee: if for any reason you are not satisfied, please contact us within 2 hours and we will cancel and refund your purchase without questions. Well they booked me with Spirt Airlines,,,just read the reviews on how reputable they are. I called Cheap0 waited almost 40 minutes before I could talk with anyone that could help me. I got this nice lady I tell her I want a refund, she said that Spirt is the only airlines that would not give a refund, so I say that's not what your website say's which is part of your guarantee so she then puts me on hold when she returns she explained that she lied to them and told them I was elderly and sick and made the fight by mistake and got Spirt to refund my money back. WOW,,,,, Really!!!!!. So at least I am happy I got my money back but then I get an email from CheapO saying that I have a 30 dollar credit FYI which should have been part of my refund that I can use on hotel rental and air. They are forcing me to use them even though I might not they are holding 30 dollars hostage. This was never mentioned as part of the refund process. Because of that I will never use them again!!!!!!

Ease of Use
very easy to use

Features
Simple and to the Point

Customer Service
They are slow and took me almost an hour to get someone to resolve my issue.

Reviewed by 274 customers

Displaying reviews 1-10

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5.0

Great deals and great customer service..

By 

from Corona Ca

Comments about CheapOAir.com:

I always use this website to buy my tickets for me and my family.. we always get the best deals

 
5.0

Gift Card Drawing--Review of One Travel service

By 

from Westmoreland Jamaica

Comments about CheapOAir.com:

I use ONETravel for booking my flight and the service was very efficient and secure. It was user friendly and provide an excellent comparison of other flights, thereby provide you with the most reasonable flight in terms of costing. "Great Service! Great Cost! Number 1 for all your travel needs!"

 
1.0

Rediculous

By 

from Idaho

Comments about CheapOAir.com:

I will never book through cheap o air again. I miss spelled my name and called 2 months before the flight to change it. At first they told me I had to call Alaskan air to change it so I called AA and they said no they haven't even got the information yet and would have to call who I booked it through so I called back and they tried telling me again and I said no they said they don't have the information and the lady got all mad and put me on hold for 15 min. When I got off hold it was a different person and he changed it. I called three weeks before to see if it was changed and they said it takes time. Then 2 days before my flight I get an email saying it'd be a 50 dollar charge due to having to resubmit the info. Not one person mentioned this when intalked to them. However they would not have had to resubmit if they did it when I called the first time. I called AA and they did it with no charge. Not to mention when I called AA there was information that they didn't even get. She told me that it was information that would've held us up and may not have even gotten through TEA. I will never book through cheapo again and neither will my family. Ridiculous.

 
1.0

$75 each cancelation

By 

from CA

Comments about CheapOAir.com:

Becarefull. There is a charge of $75 for each person of cancelation even if you cancel within 24 hours

 
5.0

Great prices !

By 

from Houston

Comments about CheapOAir.com:

I love the prices

(1 of 1 customers found this review helpful)

 
1.0

Buyer Beware of CheapOair! Company is deceptive! Ripoff!

By 

from Oregon

Comments about CheapOAir.com:

Buyer Beware of CheapOair! This company is deceptive! I booked two roundtrips with CheapOair, thinking that I could cancel without a fee penalty within 24-hours like other companies offer. However, in tiny print, practically hidden, at the very bottom of the purchase page, it says reservation changes involve a fee. In order to find out what the fees are, you must go to go the Home page, scroll to the very bottom of the page to click on "Taxes and Fees," also in tiny print.
If this company was open and honest, they would place a warning next to the purchase button, alerting customers that ANY changes in their reservation will be charged a fee. I was charge $100 or $50 per ticket to cancel my reservation within 24-hours. I was forced to agree to pay $100 or CheapOair will NOT cancel the reservation. Please do yourself a favor and book directly with the airlines. You will save money (CheapOair charges a sales commission) and you can make any changes within 24-hours for free.

  • Affiliation:
  • I received a sample
 
5.0

I would used cheapoair in my next travel

By 

from Miami, Florida

Comments about CheapOAir.com:

Excellent service thank you for everything

  • Affiliation:
  • I received a sample
 
5.0

booked my flight in a few easy steps

By 

from milwaukee, wi

Comments about CheapOAir.com:

Cheapo air gave me the best rate for my flight., Booking is as easy as pie with their website.

  • Affiliation:
  • I received a sample
 
5.0

Flying, An enjoyable experience with CheapOair!

By 

from Toronto, Canada

Comments about CheapOAir.com:

First time flyier with CheapOair, service was excellent and they were able to find me the most convenient and economical flights!

  • Affiliation:
  • I received a sample

(0 of 1 customers found this review helpful)

 
5.0

Great flight

By 

from New York, New York

Comments about CheapOAir.com:

My flight to portugal was wonderful. Super cheap, and easy to book!

  • Affiliation:
  • I received a sample

Displaying reviews 1-10

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