4.4
402 reviews
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TripAdvisor.com

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Fraud Listings

1

My recent encounter with Viator, TripAdvisor, FlipKey, and Holiday Lettings proved to be a dreadful experience. Despite making a reservation for one of their listed homes months in advance, I fell victim to fraud. A month before our scheduled travel, the supposed "owner" made an unusual request for money via Zelle payment, raising suspicions. Upon contacting TripAdvisor's fraud department, an investigation revealed that the listing was fraudulent. This unfortunate situation left our group without accommodation just as our trip was approaching. The destination was in high demand, causing prices to soar since our original booking. Despite the inconvenience, TripAdvisor offered no compensation to bridge the price gap and displayed minimal effort in helping us find an alternative accommodation that matched the original one. This incident has shed light on the inadequate vetting and verification processes of TripAdvisor and its affiliated companies when it comes to the listings on their platform. The lack of oversight creates opportunities for criminals to exploit customers, and it appears that TripAdvisor is indifferent to this issue. Based on my experience, I strongly advise considering other, more reliable and reputable travel booking services for future trips to prevent similar distressing situations. I cannot recommend TripAdvisor's services based on my negative encounter.

District of Columbia

false

I would go back to Savannah Historic District/Riverfront.

5

view from the room, the breakfast...Pat, Tashell and Kaleigh in the dining room

Somerset, Ky.

true

Disappointed with Trip Advisor

1

I booked what i thought was a hotel in FL through Trip Advisor. I received a text giving me a confirmation number and a Trip Advisor web address to check on the booking. When I put the info into Trip Advisor it told me booking not found. I researched for a couple of weeks and finally figure out that it was handled by a 3rd or 4th party, and truly had nothing to do with Trip Advisor! I was charged the full amount (for the entire vacation that is 7 months away) on my credit card, the name on the statement was nothing recognizable. I panicked, made a bunch of phone calls and was finally able to find the actual company that booked the vacation. I called 3 companies (that i was directed to) before I found the one that actually was involved. They told me they'd refund me everything but $170. After much arguing, i got them to refund the entire amount. I will never again use Trip Advisor website for anything. I don't think it's a good way to do business. I don't want my credit card info floating around in cyberspace. I feel it seemed very shady.

Milford CT

false

Great hotel

5

The staff was great..Barb was sweet and very polite..we will stay again because we were treated so good.

Branson,mo

true

Sheraton Grand

5

The front desk lady was great her name is Lynda she great. I

Los Angeles

true

Done with TripAdvisor

1

I have used TripAdvisor for years and with good results. I also used to watch and enjoy a lot of NFL football. Now that they have gone political, I have dropped both.

Nevada

false

entirely enjoyable stay

5

My wife and I spent four weeks at Staybridge Sea Harbor and were enamoured by the extremely warm and genuinely friendly atmosphere we encountered from all the employees we dealt with.From the comfort of the suite, the decor and cleanliness of the public areas and the good variety and great taste of the free breakfast offered,we felt very much at home. The Front Office staff and Kitchen personnel were all amazing! Nothing short of Five Stars!

montreal,Quebec.

true

Sleep Inn Wesley Chapel

5

We stayed at Sleep Inn Wesley Chapel when my son was in the hospital and found it a wonderful inviting experience. The bed was very comfortable and inviting and I loved the large shower, The breakfast had everything you would ever want. We would stay there again if ever in the area and encourage anyone to experience the visit.

Ocala, Florida

true

yes

5

I stayed 8 days, it was wonderful

Hutchinson Ks. Super8

true

Austin Panic Room

5

We visited the Austin Panic room over the Holiday Break. What a great time for myself and the Family. This was great bonding experience, and Jeremy the host was sensational.

Boca Raton, Florida

true

TripAdvisor.com

4.4 402

88.8