I have owned this machine for several years and paid a premium price for it. It has been in for servicing several times with no better results. In short it DOES NOT SEW. If I do anything other than a simple procedure such as sewing cotton it will not work. It skips stitches. The thread breaks constantly. Freemotion quilting has thread breaking every few stitches, skipped stitches if there is any bulk, I have been told to change the needle, use only cotton thread??? and I have even been told that people now days do not sew per se. they do crafts and that the machines of today are geared for that. Yes it does cut the thread, have needle up and down, embroider ( with constant thread breaks) and many other features but what good are they if you can't sew with the machine? I have sewn for over 50 years and am ready to quit because of this modern invention from Babylock. I would not buy a computeris ed machine again. The old standard machines would be my choice.