4.7
31,955 reviews
Other E-commerce Websites:
  • Average: 4.6
  • High: 5.0
Zoro

Summary

Great prices. Fast shipping. Friendly service.
Since 2011, Zoro’s focus has been helping people who do — small businesses and hard-working folks like you. How do we do it? Make it easy to get the products you need to clean, build, and fix almost anything. … And have a little fun along the way.

Read 31,955 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Zoro
 
4.7

(based on 38318 reviews)

Ratings Distribution

  • 5 Stars

     

    (31560)

  • 4 Stars

     

    (4642)

  • 3 Stars

     

    (1224)

  • 2 Stars

     

    (402)

  • 1 Stars

     

    (490)

Most Liked Positive Review

 

I've complained about difficulties in finding items in yo...

I've complained about difficulties in finding items in your system. This my first order with your new system and it is greatly improved. Good job. You will remember me as the retired guy...Read complete review

I've complained about difficulties in finding items in your system. This my first order with your new system and it is greatly improved. Good job. You will remember me as the retired guy with an opinion about lots of stuff. Have you ever thought about a way that your customers could bring up a list of past purchases. You might even make it sort-able by either "G" number or by description and make it printable as worksheet for inventory people to give to purchasing for order entry. You would make it interactive so that there would be an "Order Box" for each line so customer could instantly enter the quantity and click "enter".

My thinking is that you probably have a lot of customers that 80% to 90% of their purchases are reordered items. All customers are important, but the one's that reorder periodically are GOLDEN. Your goal should be to make it as easy as possible for them to buy from you. Let me know if you have any questions.

Mark Long 770-309-0442

VS

Most Liked Negative Review

 

I love shopping at your site but this time it was a huge ...

I love shopping at your site but this time it was a huge problem and ended up costing me a LOT of money. I had tried to place this order on Friday, spent hours...Read complete review

I love shopping at your site but this time it was a huge problem and ended up costing me a LOT of money. I had tried to place this order on Friday, spent hours because the order was requested for purchase at Grainger and I had to go to the order number given to me and then convert it to look on your site using the manufacturer's number (did not help that a number of things were discontinued on the other site). When I was done with almost 400 items in the cart it would not let me log in to my account and would not let me open the cart even so I could copy and paste it to another web browser. Not only was is amazingly frustrating but it also ended up costing me a lot of money because on Thursday and Friday you had the 20% off promotion so by finally getting it to today it ended up costing me $828 more!!!! My boss had even spent over 1 hour trying to figure out how to get it to open or pull the information so that we could open it in a different browser but no luck. I have to tell you that this has happened before but it was never when I was doing such a big order or when it would have cost me the money this did. To say I was upset, especially with the amount of money we are spending with you all these days, it is really not acceptable to have this kind of glitch with your site.

Reviewed by 38318 customers

Displaying reviews 1-10

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4.0

VERY WELL PLEASED

By 

from US

Comments about Zoro:

VERY WELL PLEASED

 
4.0

Great

By 

from US

Comments about Zoro:

Great

 
5.0

Thanks

By 

from US

Comments about Zoro:

Thanks

 
5.0

all was great

By 

from US

Comments about Zoro:

all was great

 
5.0

awesome experience enjoy buying from zoro

By 

from US

Comments about Zoro:

awesome experience enjoy buying from zoro

 
5.0

It was easy to check out my purchase.

By 

from US

Comments about Zoro:

It was easy to check out my purchase. Loved that you have Paypal available. Your product came up first in the search engine list. Hopefully it will work like it claims. Thank you.

 
5.0

Had just what I needed and for a good price!

By 

from US

Comments about Zoro:

Had just what I needed and for a good price!!

 
5.0

Fast

By 

from US

Comments about Zoro:

Fast

 
5.0

great

By 

from US

Comments about Zoro:

great

 
2.0

Hard time finding the arlington straps, site is still fru...

By 

from US

Comments about Zoro:

Hard time finding the arlington straps, site is still frustrating to find items

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