4.7
27,990 reviews
Other E-commerce Websites:
  • Average: 4.6
  • High: 5.0
Zoro

Summary

Great prices. Fast shipping. Friendly service.
Since 2011, Zoro’s focus has been helping people who do — small businesses and hard-working folks like you. How do we do it? Make it easy to get the products you need to clean, build, and fix almost anything. … And have a little fun along the way.

Read 27,990 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Zoro
 
4.7

(based on 27990 reviews)

Ratings Distribution

  • 5 Stars

     

    (22980)

  • 4 Stars

     

    (3449)

  • 3 Stars

     

    (908)

  • 2 Stars

     

    (291)

  • 1 Stars

     

    (362)

Most Liked Positive Review

 

I must say that its been a pleasure.

I must say that its been a pleasure. The first time I ordered a product, It was the wrong size, because I misread the SPECS. When I called them back to get a...Read complete review

I must say that its been a pleasure. The first time I ordered a product, It was the wrong size, because I misread the SPECS. When I called them back to get a return authorization, they suggested I donate the Incorrect part & My CC would receive a refund. This BLEW MY MIND! I kept insisting, I will gladly return it, it was My Mistake for misunderstanding your SPECS. Calmly the Customer Service Rep said, Its OK, please do not go through the trouble, Just donate the item is all we ask. Needless to say 2 weeks later when I was ready to RE-Order the correct Size, I went straight to my desk & contacted ZORO once again. With customer Service like that, saving on Gas and avoiding Traffic stress from driving to a Brick & Mortar Store, Nothing felt more "right" than to give ZORO my repeat Business.
THANKS ZORO, For excellent Customer Service!

VS

Most Liked Negative Review

 

Can't see what I am writing
Remove one star.

Can't see what I am writing
Remove one star. Speed of catalog display on my phone good items range good.

Difficult to specify some items in terms you expect so...Read complete review

Can't see what I am writing
Remove one star. Speed of catalog display on my phone good items range good.

Difficult to specify some items in terms you expect so they show. Like hex nuts metric.

Check out was the worst. Pricing and shipping was good.
I usually do PayPal simple and successful and quick. Not here. I could not make it work. I had to register and sign in and enter shipping and billing info several times. But I had too much time involved in creating my list of goods to throw it away and go without. What tax rate did you charge me?

You need to do some serious tuning in checkout. Maybe PayPal put it to us, but I never had check out problems like this before using paypal. And I personally do not like them. Just in the world of evils, mostly they are least for me all around many things considered.

What about shipping? Where is the tracking info?
8 am sure I left somethings out.
I am looking forward to good things when I get the goods that will convince me to speak well of you and try you again in the future.

I can't find m10x1.25 all thread to go with your nuts taps and dies..

Reviewed by 27990 customers

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5.0

Super fast and easy!

By 

from US

Comments about Zoro:

Super fast and easy!

 
5.0

User friendly!

By 

from US

Comments about Zoro:

User friendly!

 
5.0

Great

By 

from US

Comments about Zoro:

Great

 
5.0

Great

By 

from US

Comments about Zoro:

Great

 
4.0

NICE SIMPLE EASY

By 

from US

Comments about Zoro:

NICE SIMPLE EASY

 
5.0

nice

By 

from US

Comments about Zoro:

nice

 
5.0

Thanks!

By 

from US

Comments about Zoro:

Thanks!
Purchasing this item was a snap...

 
5.0

Very easily

By 

from US

Comments about Zoro:

Very easily

 
5.0

Shopping was easy.

By 

from US

Comments about Zoro:

Shopping was easy...

 
5.0

Great selection and easy ordering!

By 

from US

Comments about Zoro:

Great selection and easy ordering!

Displaying reviews 1-10

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