3.8
14 reviews
Other Misc. Mattresses:
  • Average: 3.3
  • High: 5.0
Brand:
Verlo
Verlo Mattresses - All Types

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by PowerReviews
Verlo Mattresses - All Types
 
3.8

(based on 14 reviews)

Ratings Distribution

  • 5 Stars

     

    (7)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (3)

79%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
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Most Liked Positive Review

 

Verlo Innerspring mattress

After sleeping on a waterbed for several years, our backs needed something a little more supporting. We went out and looked at all kinds of different mattresses. Eventually we ended up in a...Read complete review

After sleeping on a waterbed for several years, our backs needed something a little more supporting. We went out and looked at all kinds of different mattresses. Eventually we ended up in a Verlo store. We had never heard of Verlo before. We tried out a couple of mattresses and we found one that suited us. It was very comfortable and gave good support for the back. I'll have to be honest and say that the price scared me a little. These mattresses were a little more expensive than some others we had looked at. But since they garantee their mattresses and you can return them if you don't like them, we decided we would take the chance and go for it. We bought a queen size set. They delivered it within a couple days. Well that was a little over twenty years ago. And we haven't regreted it. That money we spent was very well worth it. This was the best mattress we ever had. Just make sure you rotate it as described, about every three month. This mattress will last for a long time.

VS

Most Liked Negative Review

 

Nice mattress, poor warranty service

The mattress came with a 15 year non-prorated warranty. With regular flipping and turning, the mattress lasted about 9 years before it started caving in and causing backaches, which in my experience is...Read complete review

The mattress came with a 15 year non-prorated warranty. With regular flipping and turning, the mattress lasted about 9 years before it started caving in and causing backaches, which in my experience is about average for a mattress. But, I bought this mattress because of the construction and the warranty. When I tried to take advantage of the warranty service, no one would call me back. The factory promised that someone would fix my mattress, but I've made several calls over a 10 day period and have heard nothing. The warranty service is very slow and possibly non-existent.

Comfort
This mattress is comfortable from a support and cushioning perspective, but it doesn't regulate temperature very well. The latex layer tends to get very hot.

Support
The mattress had good support for 9 years, then it started to cave in and cause backaches. I did flip and turn it regularly during it's life.

Durability
The mattress which was guaranteed for 15 years lasted 9 years.

Reviewed by 14 customers

Displaying reviews 1-10

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1.0

Worst mattress I have ever owned

By 

from wausau,wi

About Me Midrange Shopper

Pros

    Cons

    • Develops Cavity

    Best Uses

    • Primary Bed

    Comments about Verlo Mattresses - All Types:

    Second one I bought and I never buy another one after six months it has a pocket already

    (1 of 2 customers found this review helpful)

     
    5.0

    I would keep buying this product over and over again

    By 

    from Franklin wi

    About Me High-end Shopper

    Pros

    • Comfortable
    • Good Support
    • Holds Shape
    • Soft Feel

    Cons

      Best Uses

      • Primary Bed

      Comments about Verlo Mattresses - All Types:

      I love the MASSAGE on the beds and I love that it can move up and down

      • Affiliation:
      • I received a sample

      (5 of 5 customers found this review helpful)

       
      4.0

      We love our verlo but wish we would have gotten one-sided

      By 

      from USA

      See all my reviews

      Comments about Verlo Mattresses - All Types:

      We love our verlo mattress! Comfortable and love that you can get adjustments any time in the lifetime of your mattress. Also love that it is custom made for you. We were encouraged to get the double sided mattress which oddly is called the easy flip. It's a workout for my husband to flip the thing, and I could never do it on my own, so I don't really understand the pros of it. I love going into the verlo store and talking to the lady who sold it to us. She still remembers us after 5 years and always wants to make sure our mattress is still working out great for us.

      Comfort
      Love this bed! WE sleep great - When we first got it, it was a little too soft for our liking, so we had it sent back and firmed up, and it was back to us by the evening. Verlo bends over backwards to make sure you like your mattress.

      Support
      Maybe could be a little bit better but does a fabulous job.

      Firmness
      You get to choose the firmness or softness of your mattress as it is custom made for you which is a huge plus!

      Durability
      We've had it for 5 years - still great! It is huge, so that is a negative but I'm used to it now.

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      (8 of 10 customers found this review helpful)

       
      1.0

      Poor quality

      By 

      from USA

      Comments about Verlo Mattresses - All Types:

      We bought a memory foam bed and it sank so they let us pick out another bed and now that one is sinking on the sides.

      Comfort
      Would never buy from verlo again because their products don't hold up at all

      Support
      Lost its support and sank on the ends

      Firmness
      Was firm in the beginning but lost it's support within a couple of months

      Durability
      very poor quality because the sides sink and wake up with body aches

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      (6 of 6 customers found this review helpful)

       
      5.0

      Best Mattress Ever

      By 

      from USA

      Comments about Verlo Mattresses - All Types:

      I live in Green Bay, WI and purchased Verlo's top of the line mattress (king size) from the local Verlo store in 2002. I just sold my home and am downsizing, so I sold this mattress. Honestly, it was the most comfortable mattress I had ever slept on. The double pillow top never developed sleep area indentations like other mattresses do. I liked that mattress so much that I just purchased a new (queen size) top of the line mattress from this same Verlo store. It's expensive, but worth every penny!

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      (3 of 3 customers found this review helpful)

       
      5.0

      Amazing Service and Product

      By 

      from USA

      Comments about Verlo Mattresses - All Types:

      They were so nice and they gave me a mattress that I literally LOVE.

      Comfort
      Excited to fall asleep every night

      Support
      Customer support is great. I had to get my mattress delivered within a 1 hour window and they did it no questions asked.

      Durability
      Its lasted 5 years and I expect at least 5 more

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      (15 of 15 customers found this review helpful)

       
      3.0

      Nice mattress, poor warranty service

      By 

      from USA

      Comments about Verlo Mattresses - All Types:

      The mattress came with a 15 year non-prorated warranty. With regular flipping and turning, the mattress lasted about 9 years before it started caving in and causing backaches, which in my experience is about average for a mattress. But, I bought this mattress because of the construction and the warranty. When I tried to take advantage of the warranty service, no one would call me back. The factory promised that someone would fix my mattress, but I've made several calls over a 10 day period and have heard nothing. The warranty service is very slow and possibly non-existent.

      Comfort
      This mattress is comfortable from a support and cushioning perspective, but it doesn't regulate temperature very well. The latex layer tends to get very hot.

      Support
      The mattress had good support for 9 years, then it started to cave in and cause backaches. I did flip and turn it regularly during it's life.

      Durability
      The mattress which was guaranteed for 15 years lasted 9 years.

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      (8 of 9 customers found this review helpful)

       
      1.0

      Summarize this product in one sentence.

      By 

      from USA

      Comments about Verlo Mattresses - All Types:

      Worst mattress I've ever had, and their warranty which is supposed to be ten years is a joke. They tell me the problem with their mattress is me. I'd never buy one again.

      Durability
      Mine only lasted five years before it got soft and lost support. I can't sleep on it anymore because its so uncomfortable.

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      (14 of 16 customers found this review helpful)

       
      5.0

      Been buying Verlo for years

      By 

      from Milwaukee, WI

      See all my reviews

      Comments about Verlo Mattresses - All Types:

      I love Verlo. My current mattress is over 16 years old and we just got a new set. My son's is 6 years old and it is sagging. They pulled us up on the computer and said that his is under warranty for two more years. They are going to come out, pick it up, refill it and return it the same day. I have had this done with a previous mattress of theirs and they do do it at no charge. They are also not charging us for removal of our current mattress and box spring. Further, they cut our box spring into 2 to be able to fit it up our stairs and they do not charge for delivery. I have never had anything bad with Verlo.

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      (22 of 23 customers found this review helpful)

       
      4.0

      Verlo mattresses are very solid and made "just for you".

      By 

      from Edgar, WI

      Comments about Verlo Mattresses - All Types:

      Verlo mattresses are tailor made to individual needs.  They also have a 60 day comfort guarantee.  With that, consumers may have firmness, etc. adjusted if the comfort does not quite seem right.  All quality materials are put into the mattresses.  With all that quality material, the mattress tends to be quite heavy.  It will no longer be a one person job to flip the mattress (rotating and flipping mattresses does need to be done on a regular basis).

      Displaying reviews 1-10

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