4.1
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Target.com
 
4.1

(based on 455 reviews)

Ratings Distribution

  • 5 Stars

     

    (209)

  • 4 Stars

     

    (139)

  • 3 Stars

     

    (65)

  • 2 Stars

     

    (30)

  • 1 Stars

     

    (12)

88%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

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Best Uses

No Best Uses
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    • I received a sample (16)

Most Liked Positive Review

 

Great online experience!

I have been shopping online on Target .com for a long time now and I really enjoy shopping on their website, which is simple, user friendly and easy enough to navigate. They have...Read complete review

I have been shopping online on Target .com for a long time now and I really enjoy shopping on their website, which is simple, user friendly and easy enough to navigate. They have a wide selection of everything possible from clothes, shoes, accessories to electronics, video games, toys, furniture among lots of other products. The website nicely lists different tabs for different categories like Men, women, baby, kids, beauty, home, kitchen, electronics etc. They also have a separate tab for Deals, which lists great deals for all available categories or clearance items. This makes shopping very easy and an enjoyable experience. The website also gives you an idea of what other shoppers have viewed/purchased which may help you in your selection. You are also able to see all the store coupons or money saver items on their website which can be selected or applied to your order. the checkout process is simple enough which makes the overall shopping experience quite satisfactory.

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Most Liked Negative Review

 

Target.com: No Bullseye, but Getting Better

 

Target is a popular company with discount department stores located all over the United States and it ranks next to Wal- Mart among the most widely recognized retail outlets. Like...Read complete review

 

Target is a popular company with discount department stores located all over the United States and it ranks next to Wal- Mart among the most widely recognized retail outlets. Like every other large retailer, Target is also present on the world wide web. The web site is, appropriately, **Target.com** and it offers a means to partake in the Target experience from the comfort of home. **Online Store Commentary:** Target.com offers many of the merchandise items that you would expect in a retail web site. The site is divided into categories for Home, Baby, Women, Kids, Men, Sports, etc. There are also some special links for clearance items, and the option to shop by brand name. A good cross- section of what you would find in the actual Target stores can be found in the web site. While Target.com does have a good variety of merchandise, I'm a little disappointed in some of the product offerings in this site. Some of the departments have very few options and they do not come even close to the variety offered at a physical location store. Considering Target's size and name recognition, I would expect a little more in its web site.

Another issue I have with Target.com is shipping. Target.com has made some important strides in this area and the site can be counted on to offer free shipping on orders greater than $50 in most categories. However, don't expect your shipment to arrive in the stated time frame. I have had little luck getting my shipments when I expected and the only reason I have let it slide is because of the fact that the shipping is free. One other thing to keep in mind if you order from Target.com is that it is often in your own best interest to spend the $50 and take advantage of the free shipping. A purchase amount of, say, $40 isn't practical because the shipping will bring the total cost close to $50 anyway. You are better off looking for more things to purchase.  Pages load quickly at Target.com. The product information is fairly good, too, and the customer service is quick to answer questions or help you place an order. Customer service can be contacted either by phone or e-mail and they are generally very happy to assist and make your shopping experience better. **Bottom- Line Viewpoint:**

Target.com is a decent online store with enough positive points to earn a passing grade. Prices here are comparable to what you would pay at the store and spending enough money to get free shipping will make the experience more economical. It would be nice if certain departments offered more merchandise, but Target.com is still a decent place to browse for household goods.

 

 

Reviewed by 455 customers

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5.0

Awesome Job, Target!

By 

from USA

Comments about Target.com:

Target is a popular store, but, unfortunately there is not one near me. Online is amazing! I can shop in my comfortable pajamas and find everything I need. Paying is really simple and the shipping is quite fast, unless you have a really large order, it may take a longer time. The website is very organized in categories and has options for even more organizing like prices and sometimes brands. They sell clothing, makeup, beauty, toys, outdoor items, furniture, pet items and so much more! They have almost everything you need. They always have special online sales and coupons. You can get free shipping or you can select store pickup if you want to! I really recommend it for college kids because there is college sales for those looking to save extra bucks. Just go to the category 'clearance and sales'. Target is amazing!

(1 of 1 customers found this review helpful)

 
5.0

Large Selection

By 

from North Carolina

Comments about Target.com:

Target.com has a great selection of products. There are more products on Target.com than in the stores. The prices are affordable and there are reviews to help with deciding which products are best. Searching through products is also easy. Target.com also has coupons that you can print out and use in the store. If you create an account you can save list of products as well as gift registries. I continue to find Target.com a great website time after time.

(1 of 1 customers found this review helpful)

 
3.0

Mixed feelings

By 

from Troy NY

Verified Reviewer

Comments about Target.com:

I have mixed feelings about Target's website. Now, I normally love shopping in Target (great deals and a wide variety of merchandise)... but the problem with Target.com is that they list merchandise that is out of stock on the website. And not just out of stock online, but out of stock in store. It annoys me to no end to see a great price on an item that I would love to have, only to be told that the item is no longer available anywhere.

This wouldn't be a huge deal if it were one or two items, but I feel like it's dozens of items on the website ALL the time. So it can be a little aggravating when trying to shop online.

However, the prices can't be beat, and Target usually offers some pretty good online coupons, which make the prices even better.

My only other concern is that Target's security system isn't the greatest, and I feel like my credit cards have had to be cancelled twice after shopping at Target.com for fraudulent attempts... which worries me a bit as well. I shop online at dozens of other retailers and that never happens... only after using Target.

(1 of 2 customers found this review helpful)

 
3.0

Very Expensive Shopping.

By 

from USA

Comments about Target.com:

I do not like the how the website is set up. The site does not offer a wide variety of clothing selections.

Ease of Use
I do not like the website. It takes forever for the pages to load up and when they do, it is always the same information on the previous page.

Product Selection
The website does not offer a lot of different selections in terms of clothing items. Everything else, they seem to have tons of options to choose from.

Product Pricing
Everything on the site is overpriced and extremely expensive. I have purchased things from the website and then shopped at the store and found them to be cheaper, by as much a $5.

Customer Service
The customer service department is pretty nice, as I have not experienced any negative connections with them. They do seem to want to be helpful and to ensure their customers are satisfied with t heir experience on the site.

Shipping and Returns
They do offer really good deals regarding shipping, if you buy a certain amount.

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(2 of 2 customers found this review helpful)

 
5.0

Great place to find sales!

By 

from USA

Comments about Target.com:

Target.com has really come in handy for gifts, and the free shipping during the holidays was the cherry on top. I love spending my Christmas gift cards at Target.com because they have a huge variety of products from basic healthcare needs to video games.

Product Selection
They have lots of cute clothes, and at the same time, I can take care of school supplies without leaving the house.

Product Pricing
I wish there were more opportunities for coupons online-- being able to use the coupons in store is the reason I think of Target so highly in the first place! It is nice they still include gift card offers when customers buy a certain amount of products and free shipping over a certain amount. We find a lot of great items in clearance too!

Customer Service
Target seems to hire friendly employees. I have never had a problem with staff.

Shipping and Returns
Directions are very clear on shipping and the amount of time in which returns are possible. They also give plenty of time for exchanges which is essential when buying clothes without trying them on (gift-giving, for example).

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5.0

I love Target!

By 

from USA

Comments about Target.com:

I mean, the prices could be a little better but, otherwise the store is awesome.

Ease of Use
I think it's really easy to find your way around rather its online or in store.

Product Selection
I would say, they have just about everything. I love that I can find the same products as I would at another big box store but, nicer quality.

Product Pricing
I find them to be expensive for a super store. I have ever been a fan of their prices. I will say they offer better deals now with coupins and cartwheels but, not everyone has the time or knows how to use those. I feel those should be an added incentive for those who take the time to figure the deals and not the ONLY way to get good deals.

Customer Service
They have always been pretty good with customer service in my experience. Nothing above and beyond but, nothing bad either.

Shipping and Returns
I think they are really good about returns. I have never been hassled taking something back. I have never had any problems with shipping either. There have even been times that I misplaced the receipt and they were good about at least exchanging it. If I don't havea receipt, I don't expect cash back anyway.

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(1 of 1 customers found this review helpful)

 
4.0

Good to shop when store doesn't have items in stock.

By 

from Undisclosed

Comments about Target.com:

I visit target.com when they don't have an item in stock in stores. You generally find the same price listed in stores, but sometimes they run specials. The site also has deals and online only specials for certain items frequently.

Ease of Use
Easy to navigate, you can find item categories on the left side of the page, and you can shop by brand, by price, or by category.

Product Selection
The site carries the same items as your local Target stores. I only visit to shop when I can't find something in stores.

Product Pricing
Not much of a difference (if any) than what you find in Target stores. They are a little more competitively priced than other merchants, but nothing special in terms of low priced deals.

Customer Service
Their service team responds to questions via email within 48 hours (generally less). Although they don't go out of their way to help you, they are responsive and do help with inquiries about products.

Shipping and Returns
Shipping is quick and you get free shipping if you spend more than $75 (sometimes higher or lower, and certain products ship completely free). I have never dealt with their returns department.

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(0 of 1 customers found this review helpful)

 
3.0

Fair Shopping Experience

By 

from USA

Comments about Target.com:

Shopping at Target.com is a fair experience. There are other online retailers that outshine Target.com in the product selection category and also when it comes to pricing. Still they're selection is decent and their website is easy to use and navigate.

Ease of Use
For the most part when you do a search for a product on Target.com the item you're looking for will come up. Sometimes you have to be extremely specific to pull up a really simple item on their site and that's why I'm rating them an 8 in this category. Sometimes I have to use the drop down menus at the top of the website for the different categories to find a product I want that way when it fails to come up using their search engine. Pulling up a product this way takes longer and isn't as convenient. Target.com definitely needs to fine tune their search engine capabilities.

Product Selection
Target.com carries some of the same products that other online retailers and big box stores carry, but I feel their selection is definitely inferior to Walmart.com and Amazon.com. They are considered a one stop shopping merchant so you would expect them to carry certain products, but they don't sadly.

Product Pricing
I would say more than half of the time Target.com will offer a product I want at the same price as their competitors. There have been times, however where I have found the same item a lot cheaper on other websites or in other stores. Sometimes the price difference is significant. I also research the price of the item at several different stores before considering purchasing from Target.com, because I know they don't always have the best price.

Customer Service
Their customer service department is easy to contact and they usually offer a solution in a timely fashion.

Shipping and Returns
Shipping is only free if you spend $50 or more, which I don't like at all. I think Amazon.com is much more reasonable.

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(1 of 1 customers found this review helpful)

 
4.0

not a fan of new website

By 

from USA

Comments about Target.com:

I love target in general but I don't like the layout of the new website. I feel it is more difficult to use and I have a hard time finding what I want compared to the old site. I have to scroll down a lot more to see all the options which quickly becomes annoying.

Ease of Use
I preferred the layout of the old website when the categories where at the top of the page. i fell it was more intuitive.

Product Selection
Target always has a great selection. However it is not always accurate on what is available in store.

Product Pricing
great prices and I appreciate the fact that if an item is put on sale I can go back and get money back!

Customer Service
helpful customer services. I order a lot of furniture from target and had it shipped to my new home. Customer service was great helping me have it arrive when I would be there to receive it.

Shipping and Returns
returns are always easy. even if you have lost your receipt. easy and simple without hassling you for returning an item.

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(1 of 2 customers found this review helpful)

 
4.0

Not sure how I feel about it.

By 

from Southern New Jersey

Comments about Target.com:

I love target, but in all honesty the website could use an over haul.

Ease of Use
I find that using Target.com is somewhat easy. Though I do not like the fact I have to click all over the place to find product specs and more pictures. The search feature can be complicated, depending on what you're looking for.

Product Selection
Target.com has WAY more online than in stores. Everything from restaurant equipment to toy boxes. Just be ware not everything online is ever carried in a store. The DPCI numbers online can often vary to the numbers in store. I wanted to purchase a humidifier it said was in stock at my local store and the DPCI did not exist at that store!

Product Pricing
I am giving this a five, because the prices between the website and store can vary greatly. It is a hassle to have the store price match their own online advertised/regular price (must be done at customer service for each individual item).

Customer Service
Recently, I have not need help with the Online customer service. When I did a while back I was not happy with the outcome and the service I received.

Shipping and Returns
Have a target card? Shipping is free! Bought online? That's ok, you can still return in store!

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