4.7
1,983 reviews

Read 1,983 Reviews

REVIEW SNAPSHOT®

by PowerReviews
Amazon.com
 
4.7

(based on 1983 reviews)

Ratings Distribution

  • 5 Stars

     

    (1603)

  • 4 Stars

     

    (297)

  • 3 Stars

     

    (44)

  • 2 Stars

     

    (14)

  • 1 Stars

     

    (25)

97%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Ease of Use:
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    • Product Selection:
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    • Product Pricing:
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    • Customer Service:
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    • Shipping and Returns:
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    • Affiliation:
    • I received a sample (78), I am an employee or otherwise affiliated with the brand (5)

Most Liked Positive Review

 

You Don't Need to Leave the House to Get Good Deals

I have been using Amazon for about three years.  I started using it a lot after I won a $500 Amazon gift card from the *Live With Regis & Kelly* show last...Read complete review

I have been using Amazon for about three years.  I started using it a lot after I won a $500 Amazon gift card from the *Live With Regis & Kelly* show last December.  I must have bought over twenty items with it.  I buy a lot of household items there, including things like body wash, vitamins, aspirin, and protein bars.  They sell just about everything you would ever need.  Because I am a full-time student, I also receive email notices with 20% off certain items.  In addition, I got a free year of their Amazon Prime, which gives me the benefit of unlimited, free, two-day shipping. 

The only thing I have had trouble with is selling items on Amazon.  I think the way it works (or doesn't, in my case) is, if they don't already have the particular item you are wanting to sell, you aren't able to post it.  I believe there are some exceptions to their rule.  If there is a way around it, I have certainly not figured it out.

Otherwise, I have been very happy with my experience with Amazon.  I have never had to return anything.  That says a lot!

VS

Most Liked Negative Review

 

A one stop shopping online superstore? For some but not for me.

***Quick View***: **Amazon.com** is striving to take over online shopping as we know it. With their many, many affiliates, price comparison engine, reviews, and huge inventory,...Read complete review

***Quick View***: **Amazon.com** is striving to take over online shopping as we know it. With their many, many affiliates, price comparison engine, reviews, and huge inventory, it is the biggest shopping outlet on the net. But it's not perfect by any means.

***About Amazon.com***

Most people know **Amazon.com**. It's almost as common as the word "google" these days. Amazon.com started out as a media site selling books, CDs and videos. It slowly expanded to become the #1 price comparison site on the web. I won’t go into all the site does and sells but will touch on a few things.

**Amazon.com** has hundreds, perhaps thousands, of affiliates. That is, they partner with online stores to sell their products on the **Amazon.com** site. This gets the other sites a lot of exposure and more sales and I am sure **Amazon.com** makes a commission from the sales. The site has many consumer reviews, ratings, lists, and other things that help people make buying choices. At first, the site seems like the perfect one stop shopping site but there are a few caveats. One is that each site has their own shipping rate. Therefore, if I buy one thing from site A, one from site B, and one from site C, I will be charged three shipping charges which can be eye opening when I look at my shopping cart! **Amazon.com** sells its own stock and often has free shipping and that is ALL I buy from Amazon.com. I often see where the item I want comes from and go to their site to buy it, bypassing Amazon because of caveat number two.

Getting a hold of **Amazon.com** for returns is downright painful. I have tried to write them many times and I tried to find a phone number for customer service. Where is it? If you do a LOT of searching you can find it but clearly, they don’t welcome calls. They don’t do a good job of answering emails either. Returns are a hassle. I would rather deal with one website that sells the products I am buying than one website that sells products from five sites that I am buying from. It's easier to make returns and deal with customer service that way.

**Amazon.com** now has a full grocery area, computer hard drive back up service, and just about anything else a consumer could want. There are good things about Amazon.com. Their prices are usually decent and their own products often ship free over $25.00. You can sign up for Amazon Prime which makes shipping for many orders free (with a lot of exclusions) for a $79.00 yearly payment. It keeps your cart contents saved, you can make a wish list, the site personalizes its picks for you based on your past shopping habits, and almost anyone on the web can be an affiliate and make a few percent of the total of orders made by those who click through the Amazon ads places on their website or blog.

Shopping on the site is easy – if a bit daunting with so many categories and so much stock. I shop on the site often but only for **Amazon.com **products because I believe in shopping on the actual websites if I am going to buy from them. For instance, Sephora.com has a presence on Amazon. But if I go through Amazon, I don't get my pick of three samples nor can I get specials and the cool packaging that Sephora provides. Plus, many sites have cash back incentives via ebates.com or fatwallet.com and similar sites.** Amazon.com **does not participate in the cash back programs so you could lose that 5 or 6 percent cash back if you shop through **Amazon.com** rather than participating cash back websites.

In all, I will and do shop on **Amazon.com** but I don't do a lot of shopping there that isn't free shipping. Some orders can really have killer shipping I refuse to pay. Still, **Amazon.com** has many services that I enjoy, like used books and DVDs (Marketplace) and it is a one stop shopping experience for some. Just not me.

***My Viewpoint***

Most of my **Amazon.com** orders have arrived as ordered. They take a LONG time to get here but they do get here. I rarely buy anything that charges shipping and I often go right to the affiliate website to purchase items but I do enjoy Amazon's variety and their deals. I am not as much of a fan as many of my friends are but I still can't really complain much. However, returns are a hassle and one I never bother with.*** I will give this site 3.5 stars rounded down to 3.*** I have not experienced every aspect of the site so I am basing the rating on just the areas I have experienced.

Reviewed by 1983 customers

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5.0

i would buy this

By 

from booneville ms

Comments about Amazon.com:

iam really like this item thinks

  • Affiliation:
  • I received a sample
 
3.0

Star System

By 

from Home

Comments about Amazon.com:

Not described adequately

  • Affiliation:
  • I received a sample

(0 of 2 customers found this review helpful)

 
3.0

My daughter love Amazon.

By 

from Atlanta

Comments about Amazon.com:

I am always buying things on amazon for my kids and I will always speak highly of Amazon. James, my neighbor has a different view and that's ok. Everyone has their opinion and Amazon is solid in my eyes. I hear many attorneys purchase office supplies at amazon as well. I am guilty for just using it for my children, but was attracted to their corp culture. . At the end of the day, my Kids come first. I am sticking to my word. However, I will not allow James to bully me to shop somewhere else.

  • Affiliation:
  • I received a sample

(1 of 1 customers found this review helpful)

 
5.0

The best site to shop for everything.

By 

from Nj

See all my reviews

Comments about Amazon.com:

Amazon is hands down the best way to shop for whatever you need. They have everything at really good prices.

(1 of 3 customers found this review helpful)

 
5.0

Good

By 

from Saudi Arabic

Comments about Amazon.com:

Good very good

  • Affiliation:
  • I received a sample

(2 of 4 customers found this review helpful)

 
5.0

Love Amazon

By 

from Westland, MI

See all my reviews

Comments about Amazon.com:

I am forever looking on amazon, adding things to my wish list, and ordering products its so easy and convenient, does it sometimes take awhile to get those ordered items sure but I don't mind. Have I had to write the companies about products that I've not received again yes but also they've either resent it or instantly refunded my money. I do some cleaning for my mom which she will pay me with an amazon gift card. I have so many items in my Amazon wish list its not funny.

(2 of 3 customers found this review helpful)

 
2.0

My amazon experience...

By 

from Granville, OH.

Comments about Amazon.com:

I recently ordered a bulk of items on a Sunday. A couple items said they'd be here Tues. and some said Wed. It was Tuesday and so i looked at my orders and the package said 'delivered' i looked in my mailbox and saw 2 of my items! I then look around for the other box and couldn't find it. I contacted amazon and they told me that the USPS accidentally marked the packages as delivered, and that my packages would be here on Wed. at 4pm. So wed. rolls around and still no package. I then look to see if the packages that were actually SUPPOSED to be here TODAY were here. They said delivered as well. I had to call amazon and spoke to them for 30 MINUTES!!! Turns out all three of my packages were 'lost' and I will not get my items on time. I was supposed to get them in two days with my prime membership but, instead I get my packages more than a week late. How fun! Another contribution to this experience is my mothers order on amazon prime. She ordered a chair of sorts. She received a package today, but was supposed to receive two. She checked the site and the package said it was delivered. It is not here. I am pretty sure that 4 of our packages got lost in the same duration of time. First time I've ever felt unsatisfied with amazon! The 2 different ladies i contacted both had foreign accents and was extremely difficult to understand them. I am not happy that i didn't get anything in return out of all this. They told me lies! Disappointing... Anyways, I am glad they help, this is so rare that amazon did this!!! I still recommend this because amazon is such a fast and easy place!

  • Affiliation:
  • I received a sample

(0 of 1 customers found this review helpful)

 
5.0

I'm addicted to Amazon

By 

from Springfield Illinois

See all my reviews

Comments about Amazon.com:

I get everything I need on Amazon from my gecko's meal worms down to socks and diapers. They have everything in one place. And it's very convenient if you have prime for.free shipping. I highly recommend shopping on Amazon.com

  • Affiliation:
  • I received a sample

(0 of 1 customers found this review helpful)

 
5.0

Is so good

By 

from Iraq

Comments about Amazon.com:

Is so good websiet good to uos

  • Affiliation:
  • I received a sample

(2 of 3 customers found this review helpful)

 
1.0

Refunds and orders

By 

from Choteau, MT

Comments about Amazon.com:

I have been fighting Amazon for over a month for a refund on a partial order I did not receive. In all 3 orders totaling 6 items were never delivered as stated. I called UPS and was told I had to contact Amazon as Amazon had used UPS SurePost. the items were refunded except for one. I have e-mailed, chatted and called Amazon and each one assures me my refund transaction is complete. For some reason it is cancelled. I even asked for a credit, you guessed it. Not going to happen. I would love to keep shopping through Amazon but at this point, I would ask why??????

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