My family has had this espresso machine for about 8 years. It is very durable and works very easily. Some espresso machines are so complicated to use, and so I am pleased to report this is not one of them. While I am pleased with the durability of this espresso machine, it had better be given the price! Wow, was it expensive. Ours was a gift otherwise I don't know that we'd have bought it given the steep price. That said, it is a great machine. We use ours at least once a day, and have for years, and it is going strong. We also take really good care of it by keeping it clean after every use, the water reservoir filled with filtered water, cleaning out the milk steamer after each use, etc. If you can afford it, this is a great espresso machine that nearly anyone can operate to make a great latte/americano/etc.