First there was valvision, then shopnbc.com and now we have ShopHQ.com. With each change, the quality has declined, the vision has changed and the customer service has remained unerringly terrible. Many of the jewelry designers that could be found on this site are gone. Those that remain have substituted silver or 18 kt gold plate bonding over silver. I bought thousands of dollars of spectacular jewelry on this site before 2005. The recession hit this dot com hard. The price of gold surged and the stunning items they once offered were taken out of rotation. Charles Winston is gone. Signity which is a truly believable substitute for diamonds is gone. The Invicta watch collection remains solid, but you can find Invicta everywhere and often at better prices. The clothing offerings are a mish mash of ugly and uglier and those designers that do still sell on ShopHQ.com seem to be cast offs from other home shopping networks. The 6 valpays is a really good deal, but every time I pull this page up, ShopHQ claims that this is the final day for the 6 payment option. Yet the next day it is still available. I believe that the FTC might be interested in this questionable advertising. This site once concentrated so heavily on jewelry that home, kitchen, fashion, beauty are after thoughts. Shipping is rarely free, though they do not charge tax on purchases shipped to my state. Items are generally well prepared for shipping.