You get what you pay for!
If you are wanting a machine that makes lattes and cappuccinos "just like" at your favorite coffee shop, well, do *not* buy this one. If all you want to do is make an occasional espresso, it *is* perfectly adequate and deserves a rating of 4 stars. Yes, the cord (if you have bought it new) is coiled up underneath the unit, but, yes, it *is* (still) too short. Missing? As noted, a stainless steel frothing container. Also, no tamper (to press espresso into the basket) is included. Steam wand is too short. Period. It makes steaming the milk efficiently difficult. Steam is steam. What matters is capacity. This machine lacks the capacity to steam milk quickly enough to make adequate amount of froth or foam ... before scalding milk. Simply put, instead of the 20 seconds (or less) you'd need with a professional machine to generate sufficient froth/foam it takes a minute or longer. Not good. If you *only* want espresso and/or (possibly) *steamed* milk, than I would look at this as a solid "3.5" star machine, based on MSRP and deficiencies noted above. Buy it used? 4.5-to-5.0. Otherwise ... "just like ..." the coffee shop lattes/cappuccinos will require some more money. Reality: you get what you pay for. Honestly, after using the unit for a while (I didn't pay for it, my girlfriend did), I suspect more and more that the glowing reviews are from people shilling for Mr. Coffee. Just saying. But, as always YMMV [your mileage may vary].
BrianAnsorge
USA