I purchase a lot of Mr. Coffee products due to their low price and good performance. The Mr. Coffee Steam Espresso Machine was the first espresso machines I ever purchased. I am glad I chose this simple machine as my beginners espresso machine. This is a very straight forward machine. You add your coffee then add your water. You hit one button and your espresso will be done in a matter of minutes. You will save yourself time and money each morning when you use this machine. You are not wasting your time in a line at a Starbucks and then giving them money for an overpriced espresso. I did not use the milk steamer on this device, so I cannot say if it is good or bad. Overall, I recommend this machine! It is reasonably priced, simple to use, and makes a great drink. Brew Performance This brews a great cup of espresso! I have no reason to run to Starbucks when I can make a tasty drink in my own kitchen. In the long run this machine saved me money since I was not leaving my house to buy overpriced espresso. Ease of Cleaning If you use the milk steamer make sure to clean it well, sometimes the milk can get caught up inside it. Ease of Use This is very simple to use. You simply fill the machine with coffee, water, and push the start button. I did not use the milk steamer part but my boyfriend said that part was kind of difficult to figure out. Design This machine is compact and is great for small spaces such as dorms, RV's, or small apartments.