No matter what we do to this printer, it keeps coming back. All we do is replace the cartrige and off we go!! This printer has lasted over 6 years and the only thing we have to do is replace the ink cartridges. One note on this printer, when loading the paper it is a little difficult to get it straight but this is minor considering how long this printer has lasted. The software is easy to read and manuever and the company is well-know. We are in the market for a smaller printer since we have been down-sizing and will be looking into another version of the leximark printer. This printer is good for business, school or just personal use and I would recommend this for anyone.