Fingerhut Reviews

www.fingerhut.com

Overall

3.12 of 5 (by 34 users)

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Fingerhut Review Summary

Shopping web sites exist in great abundance, and one that many may not be aware of is Fingerhut.com, the web site for the retail store. Fingerhut.com offers a good variety of products and many people like to shop using Fingerhut’s catalog as well as its web presence. Fingerhut offers credit for those who qualify, and it takes very little positive credit history to get accepted. However, Fingerhut is not without its problems and reviews are mixed overall with review comments ranging from “Way Over- Priced and Low Quality” to “Sure to Find Something You Love”. Prices and shipping are often high at Fingerhut.com, and the interest rates are higher than average also, due to the ease of obtaining credit. This is why caution is advised before you shop at Fingerhut.com. It might be best to check other Shopping Web Sites before making Fingerhut.com your final shopping destination.

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Fingerhut Comparison

Most Helpful
Favorable Review

Fingerhut is great place for one to start their credit history

NOV

2007

Many years ago I started my credit history with Fingerhut and they were so easy to work with. I think they are a great company to get started with not to mention you can acquire some really nice things by doing so. Yes, you might pay a little more but to get established sometimes it's… read full review »

appreciative of good customer service, expecting good, fair service

PoeticPassion
Lemoore, CA

Most Helpful
Critical Review

Looks like a good idea but look closer. Prices are INSANE!

JUL

2007

Quick View: Use this as a last resort. Their prices are SO inflated and their interest rates on their "convenient payment plans" are incredible. Quality is questionable as well. — About Fingerhut — Quite a while ago when things were tight in the Therre household, I felt I just… read full review »

an avid online shopper, never shopping there again

PattyTherre
The heart of , NY

Fingerhut Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 34 sort by: most helpful | date | rating

helpful
votes

Confessions of the "for your waterbed sticker" queen.

not an idiot, savvy shopper, never buy what I can't afford

JAN

2008

In college, I got a job at the local sweat shop where we made FingerHut bedding items. The women (including me) stood for 8 hours on cement floors with 10 minute breaks that were clocked in and out. Several of those minutes were spent in line punching in and out. Not much of a break like that. — One lady had to drop off her kid at day care and would arrive a minute or two late (never more than that) coming in. They docked her 15 minutes every day even though she worked over 10 minutes or so daily. This lady was one of their best workers. She worked more than 8 hours always. They… read full review »

read 7 comments

CyndiA
southern, NC

helpful
votes

They tried to stiff me for a lot of money and almost ruined my credit!

Not Impressed with this

JAN

2008

I never in my life ordered anything from these people, yet 2 years ago when I went to buy my house I had a BIG BLACK MARK on my credit report from Fingerhut. You talk about being fit to be tied, I was well beyond that. They had reported me to the credit bureau to the tune of $285.....Why the heck would I ever order $285 worth of high priced junk? — — The Facts — — I got their number off the credit report and gave them a call. The lady was nice enough at first as I started to explain my plight. Then she just… read full review »

read 8 comments

kid-kansas
Clearwater, KS

helpful
vote

A company I use to like...

a believer in communication, an online shopper, practical, a beauty diva, always looking for quality, into finding great deals online, a pet owner, looking for different online stores

DEC

2007

I was a member of FingerHut many years ago and I really enjoyed the things I would receive from them until I received an item that I did not order and they refused to refund my money for the item I had ordered and would not take the charges off my account for the wrong item. I feel FingerHut has changed a great deal and I don't know if I would ever like to be a customer of theirs again. — Good luck to you —… read full review »

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karena38
Smyrna, TN

Fingerhut has changed over the years.

Every day computer user, an avid online shopper, a comparison shopper, budget conscious, value conscious

FEB

2008

Fingerhut has changed over the years. They now carry a much wider range of products targeting many audiences, from older adult to young urbanite. They also carry many brand name products that a history of quality, but you can find them almost anywhere else for a lower price. I really suggest investing some time in research, it can save you quite a bit for the same product. — — Additionally the company is not one to mess about with when it comes to their charge card. While having a charge card can be wonderful for credit building, I would take a second look at this company before… read full review »

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Magikcat13
Washington, DC

Fingerhut is very convenient and affordable and has variety.

Every day computer user, not rich, a bargain hunter, a comparison shopper, daily computer user, budget conscious, value conscious

MAR

2008

I decided to join Fingerhut right before Christmas. Things were a little tighter then usual on the budget and so I tried them out. They have great variety of items, nice products, and so far they are good quality, they have you covered with a return policy, and they are very affordable. Low payments make it easy to get more things at once, and the payments won't go on forever because you are not paying interest. To be perfectly honest, the only thing I would have to say wasn't great about the order I purchased is, I think that more of a combined shipping discount could be offered. Even with… read full review »

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shlamoofs
Fairfield, ME

Way Over-priced & low quality

a bargain hunter, a comparison shopper

FEB

2008

Everything I've ordered from Fingerhut over the years has been over-priced and low quality. There are better deal to be found on-line especially! Most of the things they sell that aren't low-quality are things you really don't need anf ind yourself giving them to the local thrift stores anyhow (BTW, you can get most of this stuff at the thrift stores at thrift store prices if you really want it!) There is MUCH higher-quality stuff to be found even in a local thrift store if you have a good one (or on my area bunches of them) near-by, but sometimes you can find new stuff that's higher quality… read full review »

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altmed
Ojai, CA

You get your order but when you have questions wow no response.

expecting good, fair service, not rich, an online shopper, willing to pay for quality, a comparison shopper

NOV

2007

I just ordered for the first time from Fingure Hut. I love the catolog... Shipping was fast and not that expensive. I ordered a shelf unit that locked so my one yr old will leave our movies alone. They were easy to put together but they were missing parts. Called the number on the intruction forms but got a machine and no response after 1 week. called Fingure Hut Customer Service, was told to call the manufacture on the instruction list. This is very frustrating. So I have shelves now but no way to lock the doors as the lock is what I was missing. So, he can still get at them but now he seems… read full review »

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hotmomma
New Franken, WI

I am always looking for something in my budget.

not rich

FEB

2008

I am always looking for a bargin and I just wish computers were not so expensive. — I love computers and I cannot afford one of my own. I wish someone would have a computer I can afford or give me one that actually works. The one I'm on now is my brother-in-laws and it's okay, but I would really like to have my own. I just cannot afford one. I like firngerhut and I haven't seen one of their catalogs in a long time. Please send me one. I may not order all the time, but I will ordewr when I can. My husband is the bread winner in my house and we have five children, so… read full review »

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m5dogs1cat
Smyrna, TN

I don't trust them

a bargain hunter, a comparison shopper

NOV

2007

It's been a number of years since I've dealt with Fingerhut. I purchased a 100-disc CD player/jukebox from them, and within the warranty timeframe 2 of the trays got stuck, locking 50 of my own CD's inside. When contacting the company, they had me send the unit with the CD's back to them for repair. I got the unit back, but all the CD's were missing. I contacted the company, and they had no idea. I was out 50 bought & paid for CD's, and they never returned them nor gave me a compensation for the… read full review »

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party-of-3
Pasadena, MD

they have one of the worst customer service departments

budget conscious

FEB

2008

i had ordered a few items from a catalog and when they were shipped i was not happy with the product. no problem i figured it happens. i returned the items for a credit to my account and to my suprise after 6-10 phone call and emails it took the company more than 6 months to credit the account and i was also left paying the interest on the account since it had not been taken care of in time. not the kind of service i expected or should have had to deal… read full review »

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kc80
O Fallon, MO

Didn't know they were still around

budget conscious, a comparison shopper, appreciative of good customer service, into finding great deals online

DEC

2007

Growing up my mother used to order all of our gifts from fingerhut. I had not heard from them in years but the other week I was at my Aunts and saw a brochure. It was the same old fingerhut with a variety of items everything from towels to fur coats, guitars to hiking boots. So if you dont have much credit and need something Fingerhut will be there, just make sure you dont mind paying 599 for 24 months for a pack of socks., —… read full review »

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breadavis
Winnsboro, SC

Prompt cool fast

a comparison shopper, appreciative of good customer service, an online shopper

NOV

2007

I ordered a video cabinet and it looked better in person than it looked in the… read full review »

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flashducky
Jacksonville, FL

a little pricey but overall convienient.

not rich, a bargain hunter, a comparison shopper, budget conscious, daily computer user, value conscious

MAR

2008

I have had the opportunity to shop with Fingerhut in the past. I liked the payment plan and it fit my budget. I would like to see the prices of some things come down a little, I could actually go to a store and purchase the same thing for less money. I purchased a hair dryer and although I have had it a very long time, it is still in great working condition. I would recommend shopping with Fingerhut.… read full review »

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Cherie
Baltimore, MD

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