Chase - Platinum Visa Card

Chase - Platinum Visa Card Reviews



Overall 3 star rating2.85 of 5 (by 33 users)



Chase - Platinum Visa Card Review Summary

Chase is a huge financial services operation ands its products are known the world over. One Chase product that many are familiar with is the Chase Platinum Visa, a credit card that reviewers claim offers great customer service, good deals on transferring a balance, and a way to earn rewards on ordinary purchases. A few minor complaints about Chase Platinum Visa have been quietly voiced, but among this and Other Credit Cards, Chase Platinum Visa still stands as one of the better credit cards available for those who want the extra benefits that platinum brings.
27% of people rated Chase - Platinum Visa Card as 5 stars
27% of people rated Chase - Platinum Visa Card as 5 stars%
27%
21% of people rated Chase - Platinum Visa Card as 4 stars
21% of people rated Chase - Platinum Visa Card as 4 stars%
21%
4% of people rated Chase - Platinum Visa Card as 3 stars
4% of people rated Chase - Platinum Visa Card as 3 stars%
4%
6% of people rated Chase - Platinum Visa Card as 2 stars
6% of people rated Chase - Platinum Visa Card as 2 stars%
6%
42% of people rated Chase - Platinum Visa Card as 1 star
42% of people rated Chase - Platinum Visa Card as 1 star%
42%
53% 53% of people recommend Chase - Platinum Visa Card 47% of people don't recommend Chase - Platinum Visa Card 47%
 

Chase - Platinum Visa Card Comparison

5 star rating Most Helpful
Favorable Review
DEC
10
2007
I love this card.  I earn rewards so fast it's great.  You can go on the website and link to online stores and earn extra rewards.  I receive about $25 - $50 every couple of months.  I even have my bills automatically paid with this card to get faster rewards.  This also allows for tracking of expenses. ... review »
reviewer
not rich, interest conscious

wysiwyg
Amarillo, TX
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1 star rating Most Helpful
Critical Review
NOV
24
2008

   CHASE BANK DESERVES TO FAIL AND NOT RECEIVE A BUY OUT. I SERVED IN IRAQ WITH THE U.S. ARMY SEVERAL TIMES. THE MOST RECENT WAS IN 2004-2006. THE ARMY SCREWED UP MY PAY WHILE I WAS STILL IN A COMBAT ZONE. I RETURNED TO MANY BILLS AND NO MONEY. ALL OF MY CREDITORS WORKED WITH ME EXCEPT CHASE. THEY...

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reviewer
paying cash, an aggressive saver

BATLBOY
Akron, OH
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Chase - Platinum Visa Card Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 33 sort by: most helpful | date | rating


1
helpful
vote
paying cash

JUN
24
2008
I have been in Customer Service myself for more than 30 years.  In all that time, I have never had such a negative experience as was given me by J P Morgan CHASE with their Platinum Card.  One department of the bank never seems to know what another department is doing in regards to a given account.  I became disabled and unable to work for a time period, and worked out a repayment plan with CHASE for the card.  Harassing phone calls commenced immediately from other departments demanding payments.  When I explained that I was already working with an agent in a hardship program, the agent would... review »
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1 star rating
trainboy59
Tulsa, OK



1
helpful
vote
appreciative of good service

AUG
21
2007

I responded to an ad for 0% interest for the first 12 month billing cycles.  they approved me and increased my credit limit within the first month.  When I called in to check on my balance, I was told I had an APR of 23.34%, not the 0% advertized.  I was told to write to their 'Correspondence Team' which I did but it was never resolved to my satisfaction, and I ended up closing the account.  What made it worse was that when I tried to contact someone to let me know what was going on with my complaint, I was told, they don't take phone calls.  I could not wait around to hear from them, until...

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1 star rating
reviewer
TruthSayer
BrooklynBrooklyn, NY



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1
helpful
vote
not rich

JUN
23
2008
I have been a Chase member for many years. I have recommended this card to anyone who wants great service an great rewards. Their customer service isn't bad either.
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5 star rating
reviewer
BONEHEAD
Nebo, NC



D
Every day computer user, an online shopper, appreciative of good customer service, not rich, always looking for ways to save, practical, pay my cc bill off each month, fuel-conscious

NOV
27
2007

Great card I highly recomend it. They are always willing to lower interest rates for me. Plus non of those weight for hours on end trying to talk to a real person. A+ all the way.

Great card I highly recomend it. They are always willing to lower interest rates for me. Plus non of those weight for hours on end trying to talk to a real person. A+ all the way.

 

Great card I highly recomend it. They are always willing to lower interest rates for me. Plus non of those weight for hours on end trying to talk to a real person. A+ all the way.

 

Great card I highly recomend it. They are always willing to...

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5 star rating
reviewer
fordmustang73
Stewartsville, MO



D
not rich, online banker, interest conscious

NOV
25
2007
I do most of my banking online and had two Chase cards.  I paid them both at the same time and was careful to have paid each one but both payments were credited to the same account.  This meant one account got no payment, which I did not discover until it was past due.  The interest jumped to 29%!  That, in turn, caused me to also be over the credit limit.  They charged me big time fees for both late and over the limit!  After a 30 minute call and some investigating they took off the fees and were supposed to reverse the interest rate but did not.  After another fruitless call and sending... review »
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2 star rating
aljogruber
Cincinnati, OH



D

JAN
30
2009

 

 CHASE CREDIT CARDS IS A FRAUD!

When they offer you a balanced transfer, beware, they will charge you up to wahoo, they will not tell you that upfront, they will notify you after the fact. When they say for the life of the loan, be careful, they decide how long is the life of that loan, so you will end up paying up to your neck, or they will raise your balance transfer APR to a higher rate to lower your payment. It does not matter if you pay early, on time or have been a customer for a long time in good standing, they will tell you what you want to hear, then punish you from taking on the offer....

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1 star rating
reviewer
maharlika
Salt Lake City, UT



D
Every day computer user, on a strict budget

JUL
16
2009

Chase is not the time of Credit card you want to have in your wallet.  Chase will eat your wallet and your behind and the rest of your income just to satify their greedy hunger.  I say this because it is happening to myself and my family who is trying to sttay afloat in these lean times.  Hard working and paying bills on time just doesnt cut it anymore.  And Chase is not willing to help out when asked... they just raise your interest rate and your monthly payment.  Double edged sword.  If you dont pay what they tell you to pay they raise that interest rate and lower your credit limit so you...

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1 star rating
reviewer
dlv059
Warner Robins, GA



D
in debt, Every day computer user

JUN
23
2008
I have always paid my Chase card bill on time, but they raised my interest rate to 29.99%, because of late payments on another bank's card. They checked my credit report and BAM! nailed me. That was 3 years ago. I have called every few months to ask them to lower it and they tell me to write a letter. So far, I have succeeded in getting them to lower it to 29.24%. Woohoo! They say I have too much debt for them to lower it. At that interest rate, they make it pretty hard to pay off! I might add that I have a cd at their bank for the same amount of money I owe them, and they are paying me a big... review »
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1 star rating
reviewer
Demelza
Wharton, NJ



D
appreciative of good service, interest conscious, always looking for ways to save, practical, a comparison shopper

DEC
15
2007

I had nothing but bad service in my experience in dealing with Chase.  I avoid getting any credit accounts through them and will never bank with them. 

Chase is not willing to give anyone a chance, if you have a late payment, forget about negotiating with them.  I have an excellent credit history with credit cards.  I make payments on time and as much as I can, pay more than the minimum payment due.  I have dealt with many major credit companies and have several that have provided excellent customer service and been willing to work with me, and those companies will continue to receive my business,...

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1 star rating
reviewer
ally131
Denver, CO



D
Every day computer user, a dog lover

APR
11
2009

Do not ever get this card.  It will ruining your credit.  I paid all my bills on time and never went over my credit limit.  I had planned to go on a trip and something came up so I had to cancel and the company wouldn't let me so I had to get the credit card company involved, so they put a dispute on the card and it brought my credit score down from a 720 to a 590.  Because of this credit card I can not make any big purchases.  I went to buy a new car and becuase of the way this credit card effected my credit score I was not able to get a loan for it.  I would advise you not to get a Chase...

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1 star rating
reviewer
vrhjw
Douglas, GA



D
safety conscious, researcher, appreciative of good service, always looking for ways to save, not rich, Every day computer user, online banker, Responsible Honest Citizen

NOV
27
2007
I had a Chase credit card for a very long time. I was never late or never went over the limit. Recently I was charged a late fee for paying my credit card bill too early. I had some extra money, so I paid my bill. When I went online to check my payments and charges, there wa a late fee added on. I called to check this out and have it removed. I was told I paid my bill 4 days too early and it could not be counted as my payment for that month. I was charged a $39.00 late fee and my interest rate tripled. Needless to say I canceled the card as Chase refused to apply my "early payment" for that months... review »
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1 star rating
reviewer
nanabx3
Denver, CO



D
paying cash

OCT
26
2009

I have had several bad experiences with chase, I received a low APR offer with chase and accepted it, later on I found out my interest rate was higher than what was agreed upon when I had opened the card. I had a Wamu card until they sold out to chase, after this I paid my balance with Chase by the due date, the next month I got another bill with finance charges for the balance I had already paid off! Needless to say I canceled my chase card and my fiance canceled his chase cards :) Goodbye chase!


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1 star rating
reviewer
chasestinks
Sewell, NJ



D
saving a little

JAN
21
2009
 The Chase -Platinum Visa Card is a great credit card to have on hand if you need it. The rates are reasonable and the benefits outway the risks.Keep up the good work. I only wish more credit cards were like one.The low introductory rate is reasonable and very helpful for the averageworker like myself. Please keep your rates reasonable like they are so that I can contunue to use my Chase- Platinum Visa Card. Thank You.
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5 star rating
reviewer 2009 Reviewer
MsHardy
Lake Providence, LA



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