2 reviews
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SwissGear Elite Series 3-Room Family Dome Tent

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Great tent but TERRIBLE customer service


This is a great tent. There are two rooms and a screened porch that can become a third room. Having two (or more) people to set it up is a must.  I needed a sheet for the instructions that were ruined.  Customer service is horrible. I waited on hold for quite a long time, finally opted for "leave message for a return call as soon as possible".  I also emailed the company at their website.  They have not returned the call nor the email.  I read this comment elsewhere and chose to ignore it.  It needs to be repeated. Don't neglect to seal the seems with a good tent sealer.  I did not and had to mop up over 5 gallons of rain puddles after a big rainy day.  My fault, I guess. I am hoping this will be a great tent for a long time to come.  It is too early to say, I got it about 1 1/2 months ago.  

North Vernon, IN


A great purchase!


I was stunned when I got this tent and opened it up and realized just how big it is!  I was not expecting it to be so large.  We have plenty of room in this tent while camping.  I use the back rooms for sleeping areas and our Queen air matress fits in each room with no problems at all.  I use the front screen area for storing our coolers and any other items we want to keep out of the sun or rain.  It is definitely very important to have assistance to put up but being 5'3 I was able to do it myself, I just had trouble putting on the rain fly by myself.  it was really rainy the weekend that we used the tent and did not have any troubles with the rain leaking in.  This is a great tent and I am so happy I decided to get this and we can have this for years since there is plenty of room to grow in it!  Just thinking about this tent makes me want to go book our next camping trip!  The best tent I have ever owned!

Jacksonville, FL


SwissGear Elite Series 3-Room Family Dome Tent

4.5 2