i have ordered a beautiful bouquet of flowers, a BIG BOX of chocolates and a large champagne and instead my mother in law received an ugly bouquet with a few roses, a SMALL obnoxious champagne and A BAG!!!! of chocolates!!! and i spent around 100 euros for this! this was absolutely outrageous!!!! how can you send a BAG, a baaag of chocolates?!?! and a SMALL champagne?!?! they couldn t find a BOX of chocolates anywhere?! would you have offered to someone you love such a miserable package?! i am so ashamed, so dissapointed i cannot express in words!!! and i also paid for morning delivery and it came at noon! this was not a problem, but why did they charge me the morning fee if it did not arrive in the morning?! they take all the money, contact a local florist and pay them scraps. and when i complained to them with photos and proofs they offered me a pathetic discount for my next purchase, like i am ever gonna order from them again! i am absolutely ashamed and appalled of their services and my gift to a beloved person!!! they should be ashamed!!! please, please do not order from floraqueen or you will be dissapointed! should have read the true reviews about them before, not the made up ones on their website where you cannot upload any review whatsoever.