4.8
3,925 reviews
Other Health & Beauties:
  • Average: 4.6
  • High: 5.0
Type:
Home and Garden Websites, Flowers and Gift Websites
High Country Gardens

Read 3,925 Reviews

REVIEW SNAPSHOT®

by PowerReviews
High Country Gardens
 
4.8

(based on 4303 reviews)

Ratings Distribution

  • 5 Stars

     

    (3580)

  • 4 Stars

     

    (590)

  • 3 Stars

     

    (83)

  • 2 Stars

     

    (25)

  • 1 Stars

     

    (25)

76%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Make it easier to edit the shopping cart to organize item...

Make it easier to edit the shopping cart to organize items by type, water needs, light, color, or custom (via drag and drop) method.

Also, there's a small glitch...Read complete review

Make it easier to edit the shopping cart to organize items by type, water needs, light, color, or custom (via drag and drop) method.

Also, there's a small glitch when trying to open links into new tabs on the Chrome browser that is very, very annoying.

And finally, never, ever, ever delete a shopping cart left open in a tab for a user. Just update it to reflect the inventory changes if that user comes back to the shopping cart tab within any time frame (like up to a week or more).

I lost my shopping cart items after picking them out yesterday. I tried to open one of the items in my shopping cart into a new separate tab as saved on my client side view of the cart webpage, but a glitch (that's very annoying throughout the website - like a script overlay that lags the right-click open button) caused me to inadvertently click to open that plant into the shopping cart page which resulted in me losing all of the items that I had picked out.

This is not a perfect user experience and could be improved to make for better sales. As now I probably won't order as many things because I don't feel like re-researching them and picking them out.

In any case, I'm just providing this for feedback so you all can improve (what is a very nice looking and functioning website - minus the issues described above).

Great products!

VS

Most Liked Negative Review

 

HIGH COUNTRY LIARS

These people told me lie after lie. They are salespeople - liars. They told me that their, Low Water - Dwarf Fescue, grows in clay. Nothing grows in clay except for indigenous...Read complete review

These people told me lie after lie. They are salespeople - liars. They told me that their, Low Water - Dwarf Fescue, grows in clay. Nothing grows in clay except for indigenous plants, otherwise known as weeds.

They did refund the money for the seed, but not for the fertilizer, rototilling, lawnmower, $600.00 water bill for watering for six months, and six months of wasting my time, pulling weeds.

The lawn, Low Water - Dwarf Fescue, was actually half crabgrass and weeds. I spent several months pulling weeds, before it finally died. You can see from the photos I have posted, the lawn is mostly weeds.

I called several months later after this all had occurred. And, they are still lying, claiming that their, Low Water - Dwarf Fescue, grows in clay.

Apparently, even after being caught lying, and scamming a customer, they have not changed their corrupt ways. Do not believe anything these people say.

They wasted a lot of my time and money. Now, I have no lawn, and a whole new breed of weeds.

Reviewed by 4303 customers

Displaying reviews 1-10

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5.0

Great information on the plants.

By 

from US

Comments about High Country Gardens:

Great information on the plants. Easy to use the website and easy checkout.

 
5.0

Great!

By 

from US

Comments about High Country Gardens:

Great! Always get great things from High Country Gardens!

 
5.0

I was able to have questions answered by customer service...

By 

from US

Comments about High Country Gardens:

I was able to have questions answered by customer service, checkout was quick and easy, and my purchase is protected by Google Trusted Stores. Thanks a lot!

 
5.0

Easy to order

By 

from US

Comments about High Country Gardens:

Easy to order

 
5.0

Great.

By 

from US

Comments about High Country Gardens:

Great. Happy to find the plants I was looking for. Thank you!

 
5.0

I love this site

By 

from US

Comments about High Country Gardens:

I love this site

 
5.0

easy

By 

from US

Comments about High Country Gardens:

easy

 
5.0

Easy to navigate website, lots of useful information, goo...

By 

from US

Comments about High Country Gardens:

Easy to navigate website, lots of useful information, good quality plants.

 
5.0

All good except when I left the site open for an extended...

By 

from US

Comments about High Country Gardens:

All good except when I left the site open for an extended period, my cart emptied itself. Could be my computer, not sure. I am hopeful I will like what I ordered. Never ordered plants online before. Love your web site. Very user friendly.

 
5.0

My grass plugs arrived pronto as I requested.

By 

from US

Comments about High Country Gardens:

My grass plugs arrived pronto as I requested.

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