RedTagCrazy (RTC) is an ODAT site with features such as chat, customer written blogs, and store credit incentives for promoting the site. For a short time, it was a fun place to shop and the bargains were amazing. RTC once had a number of loyal customers and frequent chatters who actively promoted the site. I was one of them. Unfortunately, the good times are over. The majority of the merchandise being sold at the present time is either second quality, damaged, and/or returned in unsaleable condition or it is discount store brand goods at a price that could easily be found at a discount store. If you buy something from RTC and are unsatisfied for any reason, you must pay return shipping and you will only be given store credit to use on a future purchase. There are no refunds to credit cards for any reason. This is a new policy that was part of the exciting changes customers were recently told to expect. I am speaking out here at Viewpoints, because I am not able to convey this message on their site. I, along with a large and quickly growing numbers of once loyal customers, have been blocked from making comments in chat and due to moderation, blog comments are removed before they are published if they are viewed as negative towards RTC. When we tried to voice complaints on chat, we were told that chat was going to be suspended. Many chatters wanted a way to continue communication with each other and were posting their email addresses. I stayed on chat, for the purpose of assuring these people that an email would be sent to them with information about another site where we could speak freely. This is why I was blocked. Here is a copy of the email I got from RTC as an explanation... Hello, Your recent comments on redtagcrazy.com have been viewed as combative in nature and your participation in "Chick Chat" suspended until we areassured that you would like to participate according to our posted guidelines. This does not affect other services in any way. Our goal is to foster a fun and supportive community primarily for the sake of product sizing, quality reviews, and designer interactions. We would be very happy to see you participate in this way and your status will be completely restored if you would agree to and follow our rules & guidelines. Please let us know if you have a direct question or issue that you would like us to address. Thank you, Customer Care www.redtagcrazy.com 1-866-608-1190 firstname.lastname@example.org I hope this review will help deter others from becoming RTC customers because there is very little chance of that being a satisfactory experience and it could easily become a nightmare. Consider yourself warned by someone who has nothing to gain by writing this review except the hopes of helping someone else not become a very disappointed consumer.