I am very happy with my product. Performance This microwave works very well. I don't have absolutely no issues with it that come to mind. I feel like I got one of the best when I paid for this over the range microwave. Settings/Features There are many simple settings and features. Ones that i use quite often are the "potato" setting. Or such ones like "popcorn" or "beverage." But the best part about these features is that they work so well. There isn't the hassle of something not being warm enough. It always heats nice and quickly. Ease of Cleaning The only reason I can complain about cleaning this microwave is because I HATE cleaning microwaves. This one is just a little more difficult to clean because its not a countertop microwave. I often bring out a step stool. Other than that it's a simple wipe down from time to time to keep it looking nice. Ease of Use Very easy to use. There's no crazy ridiculous features on the microwave that you won't be able to figure out on your own. There will be no need for having your nose in the manual. Durability Frigidaire makes great products. This microwave is very durable and I trust this product. The only thing I don't like is that I feel I have to pull a little to hard to open the microwave door at times. Design The design is beautiful. I have a lot of mixed stainless steel and black products in my kitchen so this microwave was a perfect addition.