We were given this microwave from a friend. I have never used Emerson appliances before but have been pretty happy with this microwave. I use it at least once a day. It heats food up very well. It's pretty roomy on the inside without taking up a large amount of room on my kitchen counter. I like the sleek modern look of the chrome. It looks really nice in my kitchen. When it gets dirty it is very easy to clean, everything wipes off of it really easily. It never takes me more than a few minutes to clean it. I have been very happy with the performance of this microwave. I will definitely be buying Emerson appliances again. Ease of Cleaning Everything wipes off really easily. Never taken me longer than a few minutes to clean it. Ease of Use It is pretty self explanatory. No confusing buttons. Durability I use it at least once a day and it has held up really well. Works just as good as the day I got it. Design I like the sleek modern look of the chrome. Looks really nice in my kitchen.