Drugstore.com

Drugstore.com Reviews


www.drugstore.com



Overall 4 star rating3.88 of 5 (by 17 users)



29% of people rated Drugstore.com  as 5 stars
29% of people rated Drugstore.com  as 5 stars%
29%
53% of people rated Drugstore.com  as 4 stars
53% of people rated Drugstore.com  as 4 stars%
53%
No one rated Drugstore.com  as 3 stars
No one rated Drugstore.com  as 3 stars%
0%
12% of people rated Drugstore.com  as 2 stars
12% of people rated Drugstore.com  as 2 stars%
12%
6% of people rated Drugstore.com  as 1 star
6% of people rated Drugstore.com  as 1 star%
6%
94% 94% of people recommend Drugstore.com 6% of people don't recommend Drugstore.com 6%
 

Drugstore.com Comparison

4 star rating Most Helpful
Favorable Review
MAY
28
2009

Everyone needs drugs at some point and rather than making the effort to drive to a drug store or large general store, drugs can now be shopped from the comfort of home. Many of the large drug retailers have an online presence, but when I think of buying drugs on the internet, the store that comes to...

review »
2009 VIP
an online shopper, a comparison shopper

Bryan-Carey
Houston, TX
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2 star rating Most Helpful
Critical Review
NOV
9
2007
My (adult) daughter and I have been customers since September, 2006. They have some products that we are unable to get conveniently in our area (we take the bus, have no car) since local stores that formerly carried products discontinued them, or are sporadic about carrying them. We also like the "cashback"... review »
reviewer
appreciative of good customer service, an online shopper

gklimczak
Akron, OH
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Drugstore.com Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 17 sort by: most helpful | date | rating


7
helpful
votes
value and quality conscious

AUG
29
2008
When it comes to toiletries and personal care items, I'm the type of shopper who likes to stock up products; preferably during a huge sale.  Well, I can't really say that Drugstore.com is known for huge sales, but they certainly offer plenty of regular incentives to make stocking up on products make sense for my budget.

The feature I love most about Drugstore.com is called "your list".  The list is automatically generated after you've made your first purchase.  At that time, items from your purchase are transferred onto your list.  When I return to the site in the future, I can begin clicking...

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4 star rating
2009 VIP
LoveisJoy
Chicagoland, IL



4
helpful
votes
an avid online shopper

APR
26
2007

Quick View

Drugstore.com is a good, one stop online store for all sorts of items from health, beauty, home products, and much more. You pay a bit more for some items but the convenience and 5% cash back makes up for it.

The Full View

I have been shopping at Drugstore.com for years. It's a real time saver for me. I am always busy and, although I have a Rite Aid down the street, I would rather shop online at night when I finally get a few minutes to think.

The Site

Drugstore.com sells health, beauty, home, sexual well being, fitness, and many other products. They fill prescriptions and sell contact lenses...

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4 star rating
2009 VIP
PattyTherre
The heart of , NY



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1
helpful
vote
an online shopper, budget conscious, health conscious

MAR
29
2008

Being a part of MyPoints.com has been an adventure that has paid for itself over and over.  Not only have I racked up a very respectable amount of points over the years but I also have learned about websites I might have been unaware of otherwise.  One of these is Drugstore.com. 

Besides filling prescriptions by mail (if you so desire), this online drug store and pharmacy provides an amazing arsenal of health, beauty and household related items including a line of books, gifts, and even snacks.  Toys and special treats for pets are also featured (this is my source for Three Dog Bakery Lick...

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5 star rating
2009 VIP
AnnaBanana
Oak Park, IL



1
helpful
vote
Every day computer user, an avid online shopper, a bargain hunter, a comparison shopper, budget conscious, value conscious

FEB
27
2008
I've been shopping at Drugstore.com for quite some time now. With the free shipping options and vast array of products, I am able to catch sales and save money on these items. They are also partnered with MyPoints and Upromise, so each time you buy credit is given to you. Those few pennies going to my student loans are a lifesaver.

I have only had one problem with them in the past, but it was a huge one. I have ordered almost everything and anything from this company without problem so I decided to order some Fabreeze. When I got the box it was completely soaked and the bottle was 3/4 empty. The...
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4 star rating
reviewer
Magikcat13
Washington, DC



D
Every day computer user, an online shopper

FEB
21
2008

This site is really convenient! You can purchase all of your drugstore items and have them shipped to your door. I've bought items that range from mascara to a Swiffer without any problem!

Any item that is covered by a Flex Spending Account is noted and you can print out a record of what items you purchased so that you can be reimbursed for those items if you have a FSA.

I also like that the site remembers what you have purchased previously. It makes it easy to find the Tylenol or cold meds that you bought a few months ago.

 The prices aren't really competitive. Tums are a little less expensive in...

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5 star rating
reviewer
darhol
Cincinnati, OH



D
a bargain hunter, daily computer user

DEC
15
2007
As a college student in Washington DC, drugstore.com has been a lifesaver for basic toiletry needs. When my roommates and I need to stock up on things like toilet paper and paper towels, a trip to the grocery store becomes problematic when we have to carry everything home.  With drugstore.com though, we can order online and receive our goods within the next few days.  Shipping has always been really speedy, and I don't believe I've ever waited longer than three days, even though I always select the cheapest shipping option.  Free shipping is standard on orders over $49, but there are often emails... review »
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4 star rating
reviewer
sarahmb129
Newport News, VA



D
into trying new things, an avid online shopper, a bargain hunter, a woman, a comparison shopper, daily computer user

MAY
23
2008
Drugstore.com is often my first stop when I am looking to buy something new.  Their prices are often comparable to what I would pay in any store, you can earn 5% cash back on almost all of your purchases, and the selection is amazing. 

By far, my favorite feature is the easily accessible reviews.  Who wants to spend money on something that might not even work?  Drugstore.com customers are allowed to give any product on the website a starred [one star to five stars] rating, and post comments about their experience with the product.  In more than once case, my decision of whether or not to purchase...
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4 star rating
reviewer
alynnk
Coraopolis, PA



D
Every day computer user, daily computer user, value conscious, a comparison shopper, not rich

JAN
17
2008

I purchased a digital camera from DrugStore.com and it is anything but high quality. Yes, it was a good deal but I guess you get what you pay for. I emailed customer support, over a week ago. I did receive the traditional "we recived your email", noreply from the site but have yet to find out how I can return the camera, for a refund. This is a terrible way to do customer service and there is not even a customer service phone number on the site. I will not order from their site again.

Revised 02/05/08

I finally did hear from customer service and they did give me a full refund. The customer service...

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2 star rating
reviewer
Sinc
Algonac, MI



D
Every day computer user, a bargain hunter, daily computer user, an online shopper, an avid online shopper, a busy person, a homeowner, a pet owner

FEB
19
2008
Drugstore.com is GREAT for hard to find health products.  I have found many things online that I can't find in my local stores - I also like being able to read reviews of products before I buy.  However, I find that their prices are sometimes a bit high.  Checkout is fickle, too.  It will tell you you got free shipping, then it won't show up on the checkout (or it will show up on one step and not the next).
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4 star rating
reviewer
forhym216
Harrisonburg, VA



D

AUG
23
2008
In placing an order including a gift with purchase, the company canceled the gift only without allowing cancellation of the complete order.  When canceling online, immediately received a shipment confirmation--although many express this company has slow shipping.  Very disappointed with this company!  Beware--Especially if any special deals/gifts are included with your order.
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1 star rating
reviewer
mustang345
Pikeville, KY



D
Impressed with products, a comparison shopper

MAR
20
2008
I recently shopped at Drugstore.com and I was satisfied with the value I received.  I shopped for childrens shampoo and detangler and also body wash for the family. They had organic body wash items which were great and sold in large sizes.  It was also value priced and free shipping if you spent $25.00 or more. 
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5 star rating
reviewer
maryi2000
La Puente, CA



D
not rich, an online shopper, a bargain hunter, value conscious, budget conscious, a comparison shopper, Every day computer user, somewhat tech savvy

APR
13
2009

Drugstore.com usually has a great prices, especially when a coupon is available.  I love the free shipping option, which usually makes me more prone to placing an order online.  Also the cash back option is a great idea, helps out both the consumer as well at the retailer.


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4 star rating
reviewer
sfroehlich
Doylestown, PA



D
an avid online shopper, a bargain hunter, budget conscious, a comparison shopper, practical

NOV
19
2009

they are awesome website together with their twin website beauty.com where you get free samples of products and enjoy free shipping too for your minimum purchase. Most of all the cashback program you can benefit from buying different products for your home, health and beauty.


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5 star rating
2009 Contributor
lizmorningsmile
La Porte, IN



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