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DIRECTV Reviews
3.38 of 5
(by 218 users)
DIRECTV Review Summary
Reviews are mixed on DirecTV. Some TV service reviewers love DirecTV. Others hate DirecTV. Direct TV does offer a large number of programs including some not available through cable services. On the other hand, some reviewers note problems with reception, and customer service concerns are cited by many DirecTV subscribers.
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DIRECTV Comparison
Most HelpfulFavorable Review
For years we have hated our cable company, yet other choices didn't exist for us. Of course, the cable company knew it, and used it to their advantage with outrageous fees and a terrible service. We talked about making a switch to a satellite dish for a few years, and once we finally made the decision,... read full review »
Most HelpfulCritical Review
Five years ago we installed DirectTV. To be honest, I am not even sure why. We purchased the Sony DirectTV/Tivo receiver and the lifetime package to Tivo. I have spent at least 20 hours of my life on the phone with DirectTV trying to diagnose why our signal is spotty. Whenever it rains and...
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When the time came to make a choice on a cable provider, the choice was actually rather simple for me.
With Comcast's rates being out of control, not to mention the horrible experiences I had seen my parents have with them, DirecTV was the only choice. I had heard mostly good things about them, and when comparing their rates to Comcast's, it wasn't much of a competition. DirecTV blew them away.
DirecTV offers up 3 or 4 different packages, starting out with the very basic, moving up to the mid and high mid packages, and then finally, of course, their "gold" package or whatever term you'd like...
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I'm like everyone else. I want the most bang for the buck. I had a series 1 Tivo and loved it. It was getting very long in the tooth. Also my dislike of Comcast was growing (especially the high $$ for a lot of channels I don't care a wit about).
I decided to try DirecTV since it had:
1. Lower cost for a similiar number and selection of channels.
2. HD channels.
3. Tivo-like DVR.
#1 and #2 turned out to be true. But there is no way you can compare thier DVR to Tivo. It's inferior in every way. It has a very unintuitive menu system. It's software simply does not work in many areas (bugs they are...
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I have always had cable growing up. I always had cable at other places I lived until I moved in with my now husband and he was a dish lover.
At first, I couldn't really get used to the fact that we couldn't get our local channels on the dish. I got even more frustrated when all the shows that I loved to watch were on network TV and my Tivo couldn't record them because, again, we didn't have local channels on the dish.
Fast-forward to a year ago. We were moving to our new home and decided to extend our contract in order to get another DVR (which was NOTHING like our Tivo - but the person...
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I have had Directv for about 8 years now and have never had any problems until we tried to upgrade to HD. What a fiasco! After 2 hours (literally) on the phone with customer service, I finally got what I wanted but it caused me alot of stress in the meantime. (Really long story). I hate that they offer new customers the sun and moon and basically tell their existing customers to go pound rock salt---until you threaten--I MEAN REALLY THREATEN--to discontinue service and then they backtrack. The problem is, I hate Dish network more and I hate cable most of all. I like the channel selection that...
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First of all, the only reason we signed up with DirecTV was because they offered a packaged deal with Earthlink internet and it was difficult for us to get high speed internet in our location. We were assured Earthlink was available to us. It was not until AFTER we signed up, installation was completed, and no internet was connected that we contacted DirecTV again and were told that we could not have Earthlink internet at our current address, a question we had already asked. But,... read full review »
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Our first hurdle happened at the initial install about three years ago. We had two standalone TiVo's networked together, but the DirecTV sattelite receivers didn't respond very well to TiVo signals sent to change the channel. To work at all, we'd have to use... read full review »
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At the time I started my service, they offered me their most expensive package for $44.99 a month for four months. I'm no fool, I took that deal. I had a standard definition receiver and round dish installed with no problems. Unfortunately, I was not able to receive local channels (and this lasted for approximately 2 years). After my initial four... read full review »
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We used to subscribe to cable and then switched to DirecTV. We started receiving more channels, including the ones we normally watch not just useless channels that don't interest us, and at a lower price. It is true that they charge an extra $5 per additional TV to hook up, but even with the surcharge our rate decreased from cable. We paid almost $60/mo for cable and about $50 for directv on three TVs whereas with cable we only had it on one set.
The stories about losing reception in bad weather are overblown. We live in the northeast and only occasionally lose reception in bad weather...
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