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Most Helpful
Most Helpful
Five years ago we installed DirectTV. To be honest, I am not even sure why. We purchased the Sony DirectTV/Tivo receiver and the lifetime package to Tivo. I have spent at least 20 hours of my life on the phone with DirectTV trying to diagnose why our signal is spotty. Whenever it rains and...
review »When the time came to make a choice on a cable provider, the choice was actually rather simple for me.
With Comcast's rates being out of control, not to mention the horrible experiences I had seen my parents have with them, DirecTV was the only choice. I had heard mostly good things about them, and when comparing their rates to Comcast's, it wasn't much of a competition. DirecTV blew them away.
DirecTV offers up 3 or 4 different packages, starting out with the very basic, moving up to the mid and high mid packages, and then finally, of course, their "gold" package or whatever term you'd like...
review »I have had Directv for about 8 years now and have never had any problems until we tried to upgrade to HD. What a fiasco! After 2 hours (literally) on the phone with customer service, I finally got what I wanted but it caused me alot of stress in the meantime. (Really long story). I hate that they offer new customers the sun and moon and basically tell their existing customers to go pound rock salt---until you threaten--I MEAN REALLY THREATEN--to discontinue service and then they backtrack. The problem is, I hate Dish network more and I hate cable most of all. I like the channel selection that...
review »I'm like everyone else. I want the most bang for the buck. I had a series 1 Tivo and loved it. It was getting very long in the tooth. Also my dislike of Comcast was growing (especially the high $$ for a lot of channels I don't care a wit about).
I decided to try DirecTV since it had:
1. Lower cost for a similiar number and selection of channels.
2. HD channels.
3. Tivo-like DVR.
#1 and #2 turned out to be true. But there is no way you can compare thier DVR to Tivo. It's inferior in every way. It has a very unintuitive menu system. It's software simply does not work in many areas (bugs they are...
review »I have always had cable growing up. I always had cable at other places I lived until I moved in with my now husband and he was a dish lover.
At first, I couldn't really get used to the fact that we couldn't get our local channels on the dish. I got even more frustrated when all the shows that I loved to watch were on network TV and my Tivo couldn't record them because, again, we didn't have local channels on the dish.
Fast-forward to a year ago. We were moving to our new home and decided to extend our contract in order to get another DVR (which was NOTHING like our Tivo - but the person...
review »We have only had Directv for 5 months. Yesterday they shut off our service. They have lied to us and cheated us the whole time. We had to jump through hoops to get our $50 referral credit for my mom referring us. The guy who finally put it through chose to give us a bunch of referral credits and now Directv is calling us thieves because their employee was shady. My mom got the same extra referrals and called to let them know what was happening and they told her not to worry and just enjoy it. Yesterday they shut off my service and I called to find out what happened and the people at the main...
review »We used to subscribe to cable and then switched to DirecTV. We started receiving more channels, including the ones we normally watch not just useless channels that don't interest us, and at a lower price. It is true that they charge an extra $5 per additional TV to hook up, but even with the surcharge our rate decreased from cable. We paid almost $60/mo for cable and about $50 for directv on three TVs whereas with cable we only had it on one set.
The stories about losing reception in bad weather are overblown. We live in the northeast and only occasionally lose reception in bad weather...
review »DirecTV advertises that if you refer-a-friend, both you and your friend receive a $50 credit on your bill. This is paid at $10/month for 5 months. All the friend has to do is give your account number at the installation and in 4-6 weeks, you will receive your credit.
This is a scam for DirecTV to gain more customers. They do not pay the bonus as promised. I have referred two friends following the instructions explicitly and have yet to see my credit some four months later.
My friend called DirecTV at two months to inquire into the credit and they claimed they knew nothing of him being...
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