This is totally price gouging due to the Pandemic. This should be criminal.

awash

Central Missouri

Changed programing and want me to pay early termination fee. They are spineless SAID THIS HAPPENS ALL THE TIME.

Itisme1a

PA

Do not get Dish Network for any reason they will lie to you and then do nothing about it. Do not use dish

rls52161

Midland Texas

I called customer to have them take down their unsightly dish,they not only refused, but didn't care!!! I have never used them and never will!!!!!!!!!!! I highly advise anyone not to use them! You will be sorry for many reasons!!!!

worstever123

Coure d' Alene, ID

I tried for three days to establish service with these clowns. First, they are affiliated with Equifax, a credit agency that is in the toilet as far as their customer service and security. Then, they could't coordinate with their own business partner to get the information that they wanted. Then after 2 days when they did, they gave me two different prices for the same thing, from two different agents. Just who the hell do you believe. They refused to honor the first price quote which was lower. The entire telecommunications industry in this country is run by democraps to where it's worthless. All crooks

Therock50

ARIZONA

wow..no wonder so many customers are leaving dish! got a bill for an account closed last year..called just to clear up..ended up after 20 min wait with the rudest guy ever! attitude,tells me "well your open account"..no its closed..and im not paying you a dime on the bill sent me to "office of the president" LOL same thing. lady only wanted to talk, wouldnt hear anything bad about dish,or their horrible employee.. so i just said.."yes","yes" closed the account.. tried to confirm with her.."so my account is totally closed" she goes off.."will you listen to me." LOL guess what.. i will NEVER go back to dish ever!! run..dont investigate..run away from dish !! bad company, bad employees, HORRIBLE service!!!

DavidR18

provo utah

I called to cancel in December after I moved to an apartment that does not allow dish. The rep told me there would be an early termination fee for not making it to the end of the contract. He said he would send me the contract to confirm the fee, and he did, but he didn't cancel the service as I requested. In January I got another monthly service bill. When I called to asked why, Ben said that's too bad, it didn't get cancelled, you have to pay through January. I asked to talk to supervisor. Ben said a supervisor wouldn't say anything different so he wouldn't let me talk to a supervisor. I will NEVER use dish again and you shouldn't either!! I gave them 1 star because they wouldn't let me give no stars

daveproffit

Denver, CO

I do not recommend this business to anyone. DON"T SUBJECT YOURSELF TO THEIR LIES. . I am a single parent who got the service for my children. I've been faithfully, paying my account each month. Recently, unforeseen circumstances came busting through my door. Last payday, I made arrangement with DISH to extend my payment. I agreed to their fees. Now today, I politely requested to "extend my promise to pay". The female customer service rep told me that can't be done. "The computer won't allow that'. She tried explaining to me, so I cut her off and told her my plight. I only asked for a few days extension but her response was "The computer won't allow that". After going round and round, and having to explain myself, I told her I needed to speak to someone with authority. She put my on hold for the longest time. I got fed up and just hung up on her. She obviously wished I'd hang up, so I did. Dish Network has a payment extension option but it don't ask you how long? It only give you 7 days. So I question, what happens if that 7 days can't be adhered too? the failed on the customer service part, its because of us consumers, they have their job, and big company. Now, I have no choice to get an advance and pay my bill. I regret getting this service. Isn't is convenient that you are obligated to a contract, but your payment history don't show up on your credit report. Once, you default they are quick to judge, and bring you to collections which will show up on your report. Once my contract is up I AM GONE.

LOSHEE

Navajo Nation, Arizona

I was a DISH customer for 12 years, but even this patient senior could not take the poor customer service any longer.

ChaskaP

Round Rock, TX

Recently placed an order through Dish.com for new service. Ad's indicate order would include Hopper3, but confirmation email did not include the Hopper3. I called Dish prior to installation to get the matter corrected. I was told I needed to pay $50.+tax to get the Hopper3, as the Hopper3 was not included in my offer. If you become a customer, be sure to verify your order line by line and make sure you know what you are actually getting.

pmatawan

Cross, SC