Extremely unhappy with how my order was handled. I placed my order on Monday 4/17 at 2:15 pm pst for the service on Wednesday 4/19 at 9:30 am cst. Everything was all setup and I was under the impression my flowers would be delivered for the service as promised. Imagine my surprise when I received two phone calls from an 800 numbers that turned out to be 1-800-Flowers (at 8:19 am pst and 9:15 am pst) saying that by the time the local florist got the order, the service had already started and they wanted an alternative delivery address. This is completely unacceptable! I was not able to attend the service since I live several states away and wanted to show I was thinking of them by having the flowers at the service. I will literally never use 1800Flowers again!
San Mateo, CA