Priceline the worst company to buy hospitality services
January 8/2022 Priceline: I did a reservation by mistake in different town where I was traveling, I called priceline, after 30 minutes, they said they can't cancel the reservation because is not refundable. Reservation 62082590 So I did a second Priceline reservation in motel super 8 same date (two beds) when I arrived the motel did not do my check in, the uneducated lady said that I have to paid for a second person. why if the post-Priceline Is for two person and two beds. Motel 8 doesn't care. So I called again Priceline, after 30 minutes and two different persons, their answer was: "we can't do nothing, if she said you have to paid the extra charge". I didn't check in that motel ( I saw it is a xxxj-hole with bad energies). Reservation 457636402 Trip 49409228344 I have had to paid two reservations in Priceline for two different Hotels, same night, and I couldn't use the hospitality service. Priceline didn't resolve my claims. priceline the worst web to buy services they don't protect their customers. question: customer service is for what, just to have a sign "customer service" J G
Georgegal
Connecticut