Overall I like this microwave.It works well and I haven't had any problems with it at all. Performance This microwave cooks well. It cooks everything very quickly, I can almost always use the lowest of the food manufacturers' setting recomendations. I use it often and it's never had any problems. Settings/Features It has tons of features. Lots of different settings for cooking food different ways. The only issue I have is that when you're selecting the defrost settings, it doesn't tell you what each setting is. The numbers for each setting just scroll across the screen. You have to either remember each one or refer to the instruction manuel. It would be nice if I didn't have to keep the instructions near the microwave. Ease of Cleaning It's really easy to clean. The glass tray comes out easily and comes clean quickly. The inside is also pretty easy to wipe down. Ease of Use It's pretty simple to use, with the exception of the setting issue I mentioned earlier. It's a pretty standard microwave, so LG would have had to mess it up pretty badly to make it hard to operate. Durability I've had this microwave for a few years now and it's sitll working great. I haven't had any problems with it. EDIT: I have now had this microwave for over 8 years. It is still working very well! I have no complaints about this microwave at all. It has definitely lasted the test of time! Design I like the design. It loos nice and I like the chrome trim. Also, it's extra deep and the glass tray is a circle that spins when it cooks. I think that makes the food heat more evenly. It's deep so that you can microwave things like a whole pizza, which I've never actually done, but it's big enough to accomodate large items.