This printer does the job as needed, but the software is awful and completely hijacks my computer half the time. It always sets itself as the default printer, which I don't want because I use this printer mainly for scanning. Half the time, I turn the printer on, and it says the device can't be read. I have a Dell Inspiron laptop (that I bought a year ago, so it's not super old). I have no problems with my Samsung laser printer that is about 5 years old with my laptop, but this HP all-in-one has software issues all the time. Performance Good solely for scanning. I really don't use it for printing, but when it works, the scanner does a fine job. Copy Quality Does fine for what I'm using it for (documents, some pictures). Ink/Paper Use For the little amount I use it, it's fine. Ease of Use Once you get past the software glitches and can actually use it, it's generally pretty self-explanatory. There are a few little wonky settings it has, like adding "000001" to the end of the document's name, after you change the name, but it's fine. Durability Has held up well for a couple years so far. Design The design is fine.