I have this Brother Printer for my business use. I've used Brother printers for as long as I've needed professional quality all-in-ones, and that's about ten years. I've always been satisfied with the service provided by Brother, and the quality of their machines. Performance It's fast. It's easy to use. It's friendly it it's design, and you can expect it to last for a long time. Copy Quality I've never had copy issues with a Brother printer, and this model is no exception. Ink/Paper Use It sips ink, and rarely gets a paper jam, so you're unlikely to waste paper using this machine. Ease of Use The setup time is maybe five minutes, and there are big friendly buttons for practically every task you might perform. Durability I've only had to buy three printers in the last ten years, and I print so much with my business that that's an incredible accomplishment. Design It's not clunky, but it could be (I guess) a little bit smaller. Still, the layout of the machine is intuitive, so you can't really complain.