I have this dishwasher for approximately 5 months and I cannot think of a complaint. The racks are nice and hold the dishes and cutlery well. It cleans well and is so quiet I never know if it is on or not! Noise Level It is extraordinarily quiet. when I used it first I had to put my head to the door to check if it was on or not. It is wonderful having it in the kitchen because it is does not disrupt us at all. Cleaning Time It seems like the cycle can be long but the dishes are very clean so I accept that. Loading Flexibility Loading is amazing. It has racks that allow for big knives and utensils and the racks can be moved to accommodate almost anything. Performance It appears to be very effective and I have had no complaints. Design It is stainless steel and it fits perfectly with our other appliances. It is pleasing to look at. Durability It is only 5 months old but I a, hopeful that it will have longevity and continue to work as well as it does currently.