I had the same experience with this blow dryer as I did with a Hot Tools curling iron. I bought them at Sally because my hair stylist recommended them to me as a good brand. I thought that because I was paying a little more, I would be getting better quality. To me, better quality also means that it will last longer. In my opinion, a hair dryer should last at least 2-3 years. That has been my experience in the past. This guy only lasted me maybe a year. And then it started shooting sparks! No I am not kidding. My husband saw it and insisted that I stop using it. Seriously, I was afraid I was going to electrocute myself. I tried to take it back and tell them what had happened and they wouldn't let me! So, I think you should think twice before you buy one of these. I don't think I would buy anything from this brand again. I have been really disappointed- it is definitely not quality for your extra money!