4.6
6,393 reviews
Other E-commerce Websites:
  • Average: 4.6
  • High: 5.0
Baseball Express

Summary

Baseball Express strives to provide you with the best price, service and warranty available. Your complete satisfaction is our goal. If we have met our goal please tell a friend. If not, tell us!

Baseball Express is a distributor of sporting goods and athletic equipment, footwear and apparel. It markets through its Baseball Express catalogs, its retail store in San Antonio, TX and its online store via the Internet. The company started in 1990 has been dedicated to providing fanatical customer service and ease of shopping to the baseball and softball players who demand the best performance products at reasonable prices. We pride ourselves on having the most knowledgeable customer service team and the broadest selection of sports equipment products in the world.

Baseball Express covers all the bases in offering the best selection of brand names players recognize and prefer, and rapid delivery of all orders shipping within 24 hours Monday through Friday. Plus, if you need something and you don't see it in either our store, the net or our catalogs, tell us and we'll try to find it for you. We're here to make sure you're completely satisfied with your shopping experience at Baseball Express.

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Baseball Express
 
4.6

(based on 6393 reviews)

Ratings Distribution

  • 5 Stars

     

    (4593)

  • 4 Stars

     

    (1205)

  • 3 Stars

     

    (312)

  • 2 Stars

     

    (121)

  • 1 Stars

     

    (162)

Most Liked Positive Review

 

awesome!

...Read complete review

awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

VS

Most Liked Negative Review

 

the site is not clear when sizes or colors are not availa...

the site is not clear when sizes or colors are not available. Their method is to place the size or color in parentheses. To someone unfamiliar with the site, as I am, it...Read complete review

the site is not clear when sizes or colors are not available. Their method is to place the size or color in parentheses. To someone unfamiliar with the site, as I am, it took me a while to realize this. There was not a key or notification stating if a color or size is not available it will be marked as this example: (royal blue/white). Also, when submitting payment I received a notice that one or more items is not available and is on back order until 01/16/15. Okay, I knew this as when I placed the item in the cart this notification was sent. It is a nice reminder but unfortunately, the whole payment system stops and again, there is no notification as to how to proceed. I had to wait to 'chat on line' with a rep who is also helping others. I would think that communication as such could be added to their site so their customers do not have to wait, guess or contact a rep. Poor communication on the site! As it turns out, the item that is unavailable at this time needed to be removed from my order so now I cannot even have this item backordered! that is lousy service! I was also under the impression that the notice of "ships same business day" would mean I would receive next day...apparently not as I now see that my order will arrive in "5 business days". Not too happy with that either. Notice on their site should be clear, especially at Christmas time. Notice should read "orders placed 00/00/15 will not arrive for Christmas" or something to that information. (I initially rated this as a three star! As I was was writing this and digested my thoughts, I am now rating this as a one star!)

Reviewed by 6393 customers

Displaying reviews 1-10

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5.0

Excellent!

By 

from US

Comments about Baseball Express:

Excellent!!

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5.0

They had everything that I needed for my son.

By 

from US

Comments about Baseball Express:

They had everything that I needed for my son. Great experience. The prices were awesome!

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5.0

easy!

By 

from US

Comments about Baseball Express:

easy!! Thanks

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5.0

Great as usual!

By 

from US

Comments about Baseball Express:

Great as usual!

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5.0

Good, found what i was looking for.

By 

from US

Comments about Baseball Express:

Good, found what i was looking for.

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4.0

Great price, have a pair of these and now ordering more.

By 

from US

Comments about Baseball Express:

Great price, have a pair of these and now ordering more. The adjustable hem is great!

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5.0

I am always pleased with the ease in ordering, and value ...

By 

from US

Comments about Baseball Express:

I am always pleased with the ease in ordering, and value in pricing of the items at Baseball Express.
Thank you!

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5.0

Very easy to shop

By 

from US

Comments about Baseball Express:

Very easy to shop

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3.0

Website was glitchy.

By 

from US

Comments about Baseball Express:

Website was glitchy. Not very many choices.

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5.0

EXCELLENT DEALS!

By 

from US

Comments about Baseball Express:

EXCELLENT DEALS!!!

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Displaying reviews 1-10

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