I have purchased American Craftsman windows for multiple housed that I have owned both in Illinois and in Rhode Island. These included double-hung windows, sliding casement windows for the basement, and crank-open casement windows for the kitchen. I have never had any difficulty with ordering special sizes, nor with shipping, nor with workmanship of the windows. In all, I would estimate that I have installed at least three dozen American Craftsman windows to complete my renovation projects, and have I mentioned that they are priced very reasonably. Finally, I came across this site because I am searching once again for replacement windows for my retirement home in Florida. This time I am installing awning windows to replace the decrepit jalousie windows in my double-wide home.
Fort Myers, FL